The following remarks are my opinions based on my personal experiences:
1. Executive Leadership - Their focus is on what's important to them vs a balanced approach to also understanding the needs and hardships of their people. If they would simply listen to the voice of the associate, they "may" likely stop losing good people that work there. I have seen good people (including myself) leave Harri due to chaos in the environment. It's very hard to work here.
2. Executive Leadership (specifically COO) - Unorganized and poses last minute demands on you that jeopardize the work you may be doing with other clients. This isn't a one-time event, but a trend.
3. CEO - In my opinion, lacks professional business decorum. ie. I have heard that he has made remarks in meetings that could be interpreted as a form of harassment to some. Again, in my opinion, it is also clear the company lacks Women in Leadership across the company. My perception based on my current knowledge, tells me that the "Boys Club" still exists, but in this company I question the men:women ratio in leadership.
4. CEO - In my opinion leads with fear. I found in many examples during my tenure where associates have said to me "I'm only doing this because of the pressure I'm getting from CEO". I have also had those experiences. 5. Product - Their product and process has many opportunities to improve. The people are left to mitigate these gaps with clients and it is a consistent pressure and embarrassment to overcome. This is where ELT needs to help their people. Please!!! Take a pause to understand/fix these challenges.
6. Global Support availability - Depending on your role, depends on the needs of the technical associates/leaders in other countries beyond US. Their availability is very limited and this makes it difficult to solve issues in a timely manner for our clients and to get on their calendars to solve issues because they are only available for 1/2 day US time. /4 days a week. 7. Employee Handbook - Beware of handbooks behind the employee handbook and offer letter. Bonuses are not paid to employees if they are in what Harri calls "Resignation Mode". This is not in the employee handbook. I have always found a 2-weeks' notice to be a courtesy to the company you work for (What I would call appropriate business decorum). In my real experience, it was a detriment to a sizable amount of money that was not paid to me for positive 2025 performance. Had I not provided the courtesy of a 2-weeks' notice, I would have been paid my bonus. I am actively trying to fight this opportunity at hand.