Health Leads Reviews

3.3

47% would recommend to a friend

(59 total reviews)

Alex Quinn

42% approve of CEO

32% positive business outlook

Health Leads has an employee rating of 3.3 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Leads employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

59 reviews
2.0
1 Dec 2019

A Warning to All Who Enter:

Recommend
CEO approval
Business outlook

Pros

The company provides unlimited vacation days and offers good medical benefits.

Cons

Health Leads started off as an excellent organization with a pristine reputation, and a commitment to the work. In the past few years, I have watched them go off the rails. No longer do they do the kind of work that matters in communities, but they’ve blossomed into a “think tank” that doesn’t actually do any work. I have known MANY members of the Health Leads employment community, particularly at the Manager and Associate level that have to work multiple jobs in order to feed themselves. You are barely paid enough to live. The organization will tout its sustainable vacation policy and health benefits (both of which are good), to make up for the fact that Associates and Managers are not paid fairly and seldom see a path to promotion. Additionally, staff are routinely asked for their opinions on how the work is going. When they offer criticism, staff are told that “if you don’t like it, you can leave,” forcing many from marginalized communities to avoid speaking out, lest they be fired. Speaking of being fired… NO ONE has job security. I watched Health Leads go through not one, not two, not three, but FOUR layoffs, which resulted in mass-cuts to Associate and Manager-level employees, who do the bulk of the work, while *most* directors, VPs, and C-Suite level employees do very little. The CEO is a whack job, who can’t lead an organization to save her life and is a white woman who frequently employs white savior tactics and steps on the neck of people of color in the organization to get what she wants (which is to be liked by everyone). Additionally, this org has 23-25 year olds managing people well-beyond their skill-level—an outrageous model for “management.” My advice to (remaining) staff: GET OUT. This is a sinking ship. Even if you think your job is safe---it is not. My advice to applicants: look elsewhere. My advice to management: I hope you like that paycheck.

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Health Leads Response
6y
Thank you for the feedback, we really appreciate our staff letting us know what is and isn’t working for them. We're glad you are a fan of our sustainable vacation time policy and medical benefits. We encourage you to reach out to your manager, a member of the People & Culture team, or anyone on the Management team to raise your other concerns so that we can have a dialogue about them and help clear up some misconceptions.
1.0
25 Jan 2019

Get Out

Recommend
CEO approval
Business outlook

Pros

-community work has a lot of potential -many very smart , talented, passionate coworkers

Cons

-compensation scales are off. people are being either overpaid or underpaid. -staff burnout/turnover is very high. hard time keeping talented employees. not a lot of effort put toward this. -very white corporate culture -too many layers of leadership, folks at the top don't know what's happening at the bottom -leadership is rarely held accountable. very strong "manage up" philosophy which isn't working. Folks at the bottom being told to deal with their own problems with their supervisor instead of getting support from leadership. No "HR" department infrastructure so complaints aren't all dealt with in a uniform manner. -benefits aren't good. high deductible health plan with some coverage of the deductible by the org but it still ends up costing a lot out of pocket to many employees each year, especially those with health conditions.

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Health Leads Response
7y
Thank you for sharing your feedback. We have seen your posting and are obviously concerned about issues you referenced at HL’s. We are committed to looking at the problem and encourage you to share your feedback via Quarterly People Matter survey. Additionally, feel free to connect with any member of the P&C team to discuss personally. Armando Holguin Director of People and Culture Operations
2.0
21 Sept 2018

Great benefits but toxic culture and not stable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People here tend to genuinely care about our clients - I get to work with HIGHLY knowledgable people - The benefits: unlimited paid time off, good parental leave policies, ability to work from home for most positions - Getting to work with people located across the country, those connections are invaluable

Cons

- Toxic culture (the other reviews about threatening behavior from staff to staff is true and leaderships' response to it under both the former CEO and current CEO left a lot to be desired) - No clear direction, without being able to admit there's no clear direction. I've been a part of many projects where everyone was all hands on deck for months only for a decision to be made that the project is being scraped (and all the work that went into too) - With CEO transition there's been a financial hit that's resulted in serious job insecurity for many of the staff - I wouldn't recommend accepting an associate role, there's many instances of unfair treatment, talking down, over working, etc for those at that level - I wouldn't recommend joining Health Leads until at least 2020 (the instability is that great)

Viewing 1 - 3 of 59 Reviews

Glassdoor has 85 Health Leads reviews submitted anonymously by Health Leads employees. Read employee reviews and ratings on Glassdoor to decide if Health Leads is right for you.