Healthgrades Reviews

Updated Oct 4, 2021

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Found 360 of over 373 reviews

3.2
56%
Recommend to a Friend
58%
Approve of CEO
Healthgrades CEO Rob Draughon
Rob Draughon
61 Ratings
Pros
  • "Most people recognize that we are lucky to have excellent work life balance at this company(in 28 reviews)

  • "Great people to work with, especially on the integrated marketing team(in 16 reviews)

  • Cons
  • "Management: Upper management has built a culture of fear over the past year(in 16 reviews)

  • "Currently understaffed which hinders on the work life balance(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Loved it

      Oct 1, 2021 - Customer Specialist in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Healthgrades are very hands on during training, they help you understand whatever question you have. I loved having my own space and own desk.. what I loved the most is after I had everything down packed I was able to be up-trained.

      Cons

      None that I can think of.

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    2. 5.0
      Current Employee

      Great People

      Sep 29, 2021 - Customer Success 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues and co-workers, every day is different which makes the job exciting and challenging.

      Cons

      Corporate red time sometimes need to be cut through; lack of follow-through on employee advancement & growth

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    3. 3.0
      Former Employee, more than 8 years

      Not bad all told

      Oct 4, 2021 - Quality Assurance Tester in Birmingham, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great location, parking, benefits, facilities

      Cons

      Supervisory management was a revolving door during the nine years I was there. Ranged in quality from above-average to very bad. This reflected more on the lack of ability to attract talent more than anything.

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    4. 3.0
      Current Employee

      Review

      Sep 21, 2021 - Contact Center Supervisor in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun activities and good moral in contact center overall

      Cons

      Rush out new software platforms before they are ready, or have worked through all troubleshooting, training not long enough

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    5. 3.0
      Current Employee, less than 1 year

      Not flexible

      Sep 16, 2021 - Customer Relations Specialist in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They make it a fun work place, pay is decent for the job, paid training.

      Cons

      They only allow some people to work from home (supervisors mainly), not flexible on hours.

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    6. 4.0
      Current Employee, more than 3 years

      Interesting company with a unique product offering that's going through a significant transition

      Aug 25, 2021 - Senior Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Remote opportunities - Shift in focus to be more of a data analytics and software platform company - Healthcare data analytics and software industry experience - Many hardworking colleagues with passion for clients, our products, and healthcare - 6 Weeks Vacation

      Cons

      There's been huge change recently with a lot of executives leaving and longtime employees deciding to leave due to burnout. Private equity ownership makes taking a role at this company a bit risky, as they could easily decide to squeeze as much value out of the company as possible while eliminating re-investment in product innovation.

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    7. 5.0
      Current Employee

      Great place to work

      Aug 5, 2021 - Senior Director Sales in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great friends, culture, products, etc.

      Cons

      Hard to get a title increase or base pay increase

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    8. 5.0
      Former Employee, more than 5 years

      Room for growth with the best coworkers around

      Aug 2, 2021 - Team Lead, Software Engineering in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent room for growth for jr, mid-level engineers and plenty of opportunities to step up into leadership roles within the department. Coworkers are some of the best folks I've ever been around. The company truly does care about it's employees and takes care of them as best they can. Other employees also care deeply for each other, the trust leads to great products in the engineering department.

      Cons

      The overall direction and goals of the company at a high level appear to be nonexistent or they aren't well communicated.

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    9. 4.0
      Current Employee, more than 1 year

      Great place to work for…long hours

      Jul 22, 2021 - Consumer Strategist in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is great and has great leadership

      Cons

      Quite a bit of turnover. They haven’t matched the 401k benefit since covid (16+ months) and they expect a lot out of their employees for less money than they deserve.

      2 people found this review helpful
    10. 2.0
      Former Employee, more than 3 years

      Not good for your soul

      Jul 20, 2021 - Senior Project Manager in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice downtown location and extended PTO policy. Some very intelligent, dedicated resources who work hard and mean well. HR team in Denver is awesome.

      Cons

      Not the worst place I've worked, but it's close. Acquisitions and associated layoffs/ RIFs are a part of corporate life, but the way HG handles them is shameful: no transparency (even though that is a company tenet) and horrible execution. Management leverages employees like pawns to address performance challenges with other employees that they don't want to deal with. Leadership is lacking to non-existent and there is always a "shiny new thing" to chase regardless of the impact to employees. Evariant acquisition and leadership communication was deplorable. As many other reviews state, there is finger pointing and blame, adversarial relationships between teams and when you work to solve that problem, it goes unrecognized. Reward and acknowledgement go to people who respond to emails all hours of the night regardless of what they were doing during actual work hours. If you have any self-worth, you do not want to work for Healthgrades.

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      11 people found this review helpful
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