Healthgrades Reviews

Updated Jul 22, 2021

To filter reviews, or .

Found 352 of over 364 reviews

3.0
44%
Recommend to a Friend
45%
Approve of CEO
Healthgrades CEO Rob Draughon
Rob Draughon
55 Ratings
Pros
  • "Most people recognize that we are lucky to have excellent work life balance at this company(in 28 reviews)

  • "Great people to work with, especially on the integrated marketing team(in 16 reviews)

  • Cons
  • "Management: Upper management has built a culture of fear over the past year(in 16 reviews)

  • "Currently understaffed which hinders on the work life balance(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 2.0
      Former Employee, more than 3 years

      Not good for your soul

      Jul 20, 2021 - Senior Project Manager in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice downtown location and extended PTO policy. Some very intelligent, dedicated resources who work hard and mean well. HR team in Denver is awesome.

      Cons

      Not the worst place I've worked, but it's close. Acquisitions and associated layoffs/ RIFs are a part of corporate life, but the way HG handles them is shameful: no transparency (even though that is a company tenet) and horrible execution. Management leverages employees like pawns to address performance challenges with other employees that they don't want to deal with. Leadership is lacking to non-existent and there is always a "shiny new thing" to chase regardless of the impact to employees. Evariant acquisition and leadership communication was deplorable. As many other reviews state, there is finger pointing and blame, adversarial relationships between teams and when you work to solve that problem, it goes unrecognized. Reward and acknowledgement go to people who respond to emails all hours of the night regardless of what they were doing during actual work hours. If you have any self-worth, you do not want to work for Healthgrades.

      Continue reading
      2 people found this review helpful
    2. 4.0
      Current Employee, more than 1 year

      Great place to work for…long hours

      Jul 22, 2021 - Consumer Strategist in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is great and has great leadership

      Cons

      Quite a bit of turnover. They haven’t matched the 401k benefit since covid (16+ months) and they expect a lot out of their employees for less money than they deserve.

      Be the first to find this review helpful
    3. 2.0
      Current Employee, more than 5 years

      Do not recommend - rotten on the inside

      Apr 22, 2021 - Health Systems 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great time off benefit, 6 weeks of paid vacation. Some teams struggle to be able to use it, however, due to workload/client commitments. If you do good work under the right management, you are likely to have opportunities for career growth.

      Cons

      Leadership is the #1 problem at Healthgrades. They are not held accountable for making promises to clients for things that don't exist and for which there is no plan. You're just expected to make it happen and if you don't deliver (despite lack of resources and support) you're going to serve as a scapegoat. I have seen over the past year especially that leadership has disengaged, the culture is turning toxic, pay and benefits are decreasing, there is less transparency and fewer actual results.

      Continue reading
      17 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      .

      Jul 12, 2021 - Director%2C Data Engineering in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work culture and senior leadership

      Cons

      none that I can think of

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 3 years

      Great place to grow and challenge your technical abilities

      Jun 30, 2021 - Solutions Architect 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love the idea of helping to develop cutting-edge software products and I know I could start delivering results from Day 1

      Cons

      Very ordered and structured organization some time is a con for easy changes.

      Be the first to find this review helpful
    6. 1.0
      Former Employee

      Squandering strong market position with disorganization and office politics

      May 2, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Exceptional PTO and the chance to work with a strong portfolio of services for consumer and B2B audiences.

      Cons

      While the portfolio has strong footing in Healthgrades' markets, the company has weakened its outlook with poor management. Leadership seems voracious to acquire smaller businesses, but their lack of execution, product management acumen and operational competency compromises many of the benefits their acquisitions should provide. When I worked there, leadership splurged for a company that was struggling and didn't have a compelling portfolio. Almost all the employees from the acquired company soon quit after coming to Healthgrades. In the end, I question if these acquisitions do much more than drain cash from the company. Leadership also wanted to be innovative but didn't show the discipline or know-how needed to learn their customers' needs, develop relevant products and craft effective go-to-market strategies. I saw smart, organized and gritty product developers leave the company, because they couldn't see a way to get anything done. Personally, I found it difficult to do anything more than spin my wheels. Further more, if I tried to add value, it often made some people insecure. Office politics and idiosyncratic management practices made it difficult to roll up my sleeves. I worked with some smart, driven people, but there were too many hurdles to accomplish much.

      13 people found this review helpful
    7. 2.0
      Former Employee, more than 3 years

      If you're a job-seeker, look elsewhere

      Jun 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - most of the people you work with are friendly - 30 days PTO, fully eligible as soon as you start (no payout or rollover though, use it or lose it)

      Cons

      - Annual increases based on "total compensation", which ended up reducing the overall raise %. Cheap way to save a few bucks. - No 401k match, no bonuses - Toxic culture where the most praised/recognized employees are those who never (truly, never) stop working. Teams work against each other and have conflicting interests. - An unreasonable amount of work will be piled on your plate and everyone in the company will be coming to you asking why it's not done yet - Mass exodus of people quitting and not being backfilled - 10-hour workdays are typical and coworkers often expect you to take calls outside of a normal 9-5 schedule and you are seen as difficult if you don't - Selling products to clients before they are built and significant delays on delivery of these products - When products are delivered, they are full of bugs and clients are often the ones finding them - Leadership of engineering/product teams refuses to take accountability or ownership of any issues - You will be asked to lie to clients or not reveal information about delays or the product not existing yet

      Continue reading
      6 people found this review helpful
    8. 5.0
      Former Employee, less than 1 year

      Great place to work

      Jul 5, 2021 - Digital Analyst in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great PTO, culture, and teammates

      Cons

      Lots of change after acquisitions

      Be the first to find this review helpful
    9. 2.0
      Current Employee

      NA

      Jul 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great historical colleagues and company

      Cons

      Products and people not supported

      1 person found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Great benefits, weird pay scale

      Jun 17, 2021 - Client Engagement Manager in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, they do a lot of team building happy hours and stuff like that

      Cons

      You get an arbitrary job title that doesn’t necessarily represent what you do do you can be in the pay grade they want you in.

      Be the first to find this review helpful
    Viewing 1 - 10 of 352 Reviews

    Work at Healthgrades? Share Your Experiences

    Healthgrades logo
    or