Heirloom (MA) Reviews

2.3

28% would recommend to a friend

(23 total reviews)

17% positive business outlook

Heirloom (MA) has an employee rating of 2.3 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

23 reviews
2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

The immediate team was solid and the office location was fine.

Cons

. Frequent restructuring announcements created repeated disruption without delivering meaningful improvements. . Responsibilities and reporting lines constantly changed, leading to ongoing confusion about who was accountable for what. . Departments and teams were repeatedly reshuffled, making it difficult to maintain any stable workflow. .Employees were forced to continually relearn processes that were often replaced before they could be fully established. . Underlying operational problems were never addressed, with changes focused on structure rather than real fixes. . Constant reorganizations undermined morale and made progress feel temporary and unstable. . The ongoing cycle of change led to disengagement as employees lost confidence in any lasting improvement.

1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working remotely was an advantage as it allowed me to have more time with my family instead of being on a public transport.

Cons

The attitude of those at the top is horrible. These arrogant people are rude, disrespectful and never appreciate any employee. All you get is criticism, even after you've put in brutally long and stressful hours. You won't even ever hear a single words of appreciation. It terrible!

1.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

It’s easy to get in, but that’s because employees keep leaving, and management is desperate to replace them as soon as possible.

Cons

Leadership couldn’t care less about our well-being and only cared about making bigger profits and reaching higher targets. Unless you want to be treated as just another disposable tool, you’re better off staying away.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 24 Heirloom (MA) reviews submitted anonymously by Heirloom (MA) employees. Read employee reviews and ratings on Glassdoor to decide if Heirloom (MA) is right for you.