Pros
Full time hours. Entry level pay decent.
Cons
General Management and expectations are inconsistent, unreliable, feels like a cult/MLM at times with “reward” over hype. Feels like you’re on a game show with how much prizes and trips are dangled in front of your face (if you get them). Your motivation becomes exhausted from the pressure and competitions. Doing your regularly assigned job becomes less attainable and isn’t enough because the “fun” challenges consistently raise the bar. The consistent use of competitions also led to falling behind on older tasks, client complaints, and an increased workload to rectify problems. Management was really desperate for you to show eagerness and insinuate that if you’re not doing 110% then you don’t actually care about your job. They come on very strong with mandatory fun and intense company spirit. The “us vs. them” mentality was very odd! When people choose to leave the company, management would send out messages such as, “Only the strong stay” and “The real athletes work hard on the field, the rest become cheerleaders”(????). Do the free snacks, paid lunch ($10), competition prize, and free trip make up for it all? No. For a 10 week competition, I got $7 a day for burnout level of effort. It’s money I didn’t have before, but the level of hype and growing expectations quickly wears you down. The real prize: burnout and more workload. Management: During a team building trip to the botanical gardens the owner openly and gladly shared that he cheated so his team would win. You could pull a muscle from the whiplash. Trips and Prizes: During an outdoor celebration of the company, the owner mentioned that the table who sings the loudest gets a prize. We followed through and no one received anything. The owner will say things like “there will be a prize” fairly often to gain participation and it is highly looked down upon you if you are not 100% in. For the fancy INSANITY trips, you do not know if you’re going until 2 weeks beforehand. At the start of the 10 INSANITY weeks, there is an overall company announcement to get your passports ready but with no distinction of who is going (passports take time and money!). You do not get to know your goals to meet the expectation but will get asked “Are you coming with us on Insanity?” by management. If you meet the mystery metric and go on the trip, you wear the shirts that say INSANITY on them and cause discomfort for passengers who ask if you’re in a cult. Overall: Red flag “family” vibes. I'd have a better family at the Olive Garden. Uncomfortable work culture. Survive, not a place to thrive. If you would tell your friend to leave her boyfriend for… -inconsistent expectations -emotional whiplash -delusional grandeur …Then this company is not for you.
