Does Hotel ZaZa pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotel ZaZa employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Hotel ZaZa. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Hotel ZaZa?

61% of Hotel ZaZa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotel ZaZa 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Hotel ZaZa?

Front Desk Agent (10) , Hostess (5) , Concierge (4) , Server (4) , Bellman (3) , Property protection agent (3) , SPA Coordinator (3) , Bartender (2) , Management (2) , Operations Manager (2) , Security Officer (2) , Server/Waiter (2) , Supervisor (2)

What are the pros of working at Hotel ZaZa according to real employee reviews?

"Great pay" ((in 8 reviews)); "Friendly staff for the most part" ((in 6 reviews)); "Good money possible with commission" ((in 5 reviews)); "Great place to work at were people are allowed to be themselves and therefor creating a more comfortable work environment." ((in 4 reviews)); "Good clientele, good benefits, positive & hardworking coworkers, delicious food menu but…." ((in 4 reviews))

What are the cons of working at Hotel ZaZa according to real employee reviews?

"Long hours and limited off days." ((in 11 reviews)); "Management is always stressed and too busy to help" ((in 8 reviews)); "Employees have to put up with bad costumers because managers are always afraid of getting bad reviews that can get them in trouble with the upper management." ((in 3 reviews)); "Training and onboarding were clearly not structured, and rules were only applied depending on who was involved." ((in 3 reviews)); "Too many responsibilities that may not have anything to do with your position, childish upper management" ((in 3 reviews))

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Hotel ZaZa

Hotel ZaZa Reviews

3.7

61% would recommend to a friend

(105 total reviews)

John Remmers

80% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (105 reviews)

Hotel ZaZa has an employee rating of 3.7 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotel ZaZa employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

105 reviews

5.0

30 Apr 2026

A Great Place to Grow in Hospitality and Customer Service

Hostess

Recommend

CEO approval

Business outlook

Pros

Great work environment with a strong culture of hospitality and teamwork. Management is supportive, approachable, and genuinely cares about both employees and guest experience. Excellent place to gain hands-on experience in a high-standard hotel setting and develop customer service skills.

Cons

As with most hotels, operations run 24/7, so schedules can require flexibility, including weekends and holidays.

4.0

7 Apr 2026

Cool job

Bellman

Recommend

CEO approval

Business outlook

Pros

Good pay, cool clientele, good benefits

Cons

Weird hours can sometimes be given to you

3.0

1 Feb 2026

Chill

Valet/bellman

Recommend

CEO approval

Business outlook

Pros

Not too hard and cool team

Cons

No tips sometimes which sucks cause only 10 dollar base pay

Viewing 1 - 3 of 105 Reviews

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Jobs at Hotel ZaZa

HOUSEKEEPING HOUSEPERSON FULL - TIME

Hotel ZaZa Hiring Event

ROOM ATTENDANT MD - FT

Houston, TX

USD 31K - USD 56K /yr

(Glassdoor Est.)

View job

Overnight Property Protection Agent