Huge Reviews

3.6

64% would recommend to a friend

(720 total reviews)

Mat Baxter

45% approve of CEO

52% positive business outlook

Huge has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Huge employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

720 reviews
2.0
21 May 2016
Recommend
CEO approval
Business outlook

Pros

- Opportunities to work on top brands - Great people in the trenches - You'll be exposed to truly great design (for an ad agency) - A strong brand that looks good on your resume - If you are below the director level, you'll get to do a lot of good work, you'll have a nice portfolio, and you'll likely be shielded from the politics

Cons

I asked a friend who is still at Huge how things were going: "You know that scene in the movie Airplane! where the flight attendant gets on the PA and says, 'I don't mean to alarm anyone, but does anyone onboard know how to fly a plane?' That's what working at Huge is like these days." So things haven't changed much, despite the 3 re-orgs in 1 year. - Leadership is political, cliquey and capricious: People are hired and fired at the whim of leadership, sometimes without even telling members of the team or even their managers. People just disappear. Yes, it's a sink or swim environment. But the problem is -- what if you think you're swimming but management thinks you're sinking? You won't be coached or told, you'll just be shoved out. If you're not in the right cliques, you're on the outside. The waaaaaay outside. - Questionable ethics: Simultaneously working on 2 or 3 competitor brands (but telling clients otherwise); being pressured into overbilling to reach targets; misleading interviewees about the state of the business; massively overselling solutions to vulnerable clients. - HR is a joke: Rude and arrogant to interviewees; bait & switch about jobs; inability to do basic HR functions; zero follow-through on issues or complaints, especially if they concern the male-dominated company leadership; glitzy new employees are hired despite past histories of sexual harassment. - They've lost their way: While the brand is still strong, this former product company lead by designers is now just an ad agency lead by account people. It has lost its distinctiveness, and much of the work looks pretty much the same. They haven't evolved much from the "user-centered design" philosphy that is now ubiquitous. I've once heard the CEO ask "Why can't we execute anything reliably?" Good question. Maybe ask the CE... oh... Survival tips: The recipe is simple -- sell like you've never sold before, and worm your way into the cliques that surround the CEO. Favorites gets paid and promoted at Huge, the rest are left to fight for scraps. Or as a former leader in the London office once told me: "Aaron thinks he's the Steve Jobs of marketing. Your job is to do everything possible to feed that thinking. Whatever you do -- do not challenge it!" Huge has earned a reputation for its toxic environment, that it burns and churns through its people, as it stumbles around in the dark, trying to figure out who it is. Unfortunately the cost of this dramatic lack of leadership and vision will not be paid by Huge's management or the IPG owners -- it will be paid by you and your career.

2.0
19 Jan 2018

A company in rapid decline... very sad.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very smart and talented people, especially at the junior and mid-level, though most of those people are leaving in droves. Dog friendly offices, amazing employer branding, though it's mostly a facade. Work life balance for some is great, others not so much. Really varies by team/department. Historically a strong agency, but that is swiftly changing.

Cons

Huge is an operational disaster. Executive team are all incredibly immature and have no idea how to run a global business. They've formed an impenetrable clique of the old guard and bully the rest of the agency, including the executive talent they hire and fire at a whim. Egos are out of control and leadership don't acknowledge their faults. Nothing this company does is proactive or strategic, everything is reactionary and haphazard, including laying off Huge swaths of the workforce and closing offices frequently, only to realize they don't have the talent to deliver work the next week. The one thing they are good at is minimizing media attention to these layoffs, though in truth the company lost about 1/3 of its workforce in 2017 alone. The work is suffering massively. It's all about $ at this point, so the company will take on tons of boring accounts just to keep the lights on. Huge fumbles on delivery frequently and many clients are pulling their business altogether from the agency.

2.0
18 Aug 2015

Egomaniacs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are good people who work at Huge. The problem is, they don't stick around, because they will either learn the convoluted ways or get fired out of impulsive and emotional decision making from the managing director and creative director.

Cons

The company is run by egomaniacs. It is all a power trip, it is all passive aggressive and it is all fake. You will get underpaid, but be compensated with sweatshirts and notebooks. You will be manipulated and controlled, and be forced to play the mind games of the managing team. If you don't play, they will blast you out of there in an unethical, unprofessional and heartless way. Don't let the culture fool you --- you may find great friends in coworkers, but if you get too close, you will be punished. The environment is toxic, and is crumbling from the inside out.

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Glassdoor has 855 Huge reviews submitted anonymously by Huge employees. Read employee reviews and ratings on Glassdoor to decide if Huge is right for you.