Hysses Reviews

2.2

20% would recommend to a friend

(60 total reviews)

17% positive business outlook

Hysses has an employee rating of 2.2 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hysses employee rating is 39% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

60 reviews
1.0
21 Mar 2024
Recommend
CEO approval
Business outlook

Pros

1. Direct Involvement: Being part of a small company allows for direct involvement in various tasks and the opportunity to propose improvements. 2. Opportunity for Favour: If you're in good standing with the bosses, your experience may be better, although this can be subject to change based on the bosses' mood. 3. Encouragement of Automation: The company promotes spending on automation, showing a progressive attitude towards efficiency and modernisation. 4. Emphasis on 'Family' Atmosphere: Advocacy for a familial atmosphere can be seen positively & literally too, depending on individual preferences.

Cons

1. Termination Without Justification: - Lack of clear reasoning or performance improvement plans preceding termination. Example, there was no PIP in placed prior to termination, nor a 1-1 conversation, - Absence of direct communication from management post-termination, causing uncertainty and questioning professionalism. 2. Remuneration Concerns: - Doubts raised about compliance with legal requirements, especially regarding fair compensation for foreign workers like S Pass holders. - Questions around Minimum Salary requirements for S Pass Holders. - Discrepancies between offered packages and regulatory standards, including inadequate overtime compensation. - Salary deduction is a common practise here. To check contract offered very clearly. 3. Invasive CCTV Monitoring: - Misalignment between stated security purposes and observed use for tracking employee activities. - Erosion of privacy and trust due to extensive surveillance measures. 4. Office Gossip and Negative Talk: - Toxic atmosphere fueled by widespread gossip and negative conversations. - Instances of scapegoating and public shaming contribute to fear and distrust among employees. 5. Toxic Office Dynamics: - Reports of trash-talking by staff members and management during the notice period indicate unprofessional conduct. Experienced it first hand when being told by other staff of staff members/management trash-talking. - Deliberate attempts to undermine employee competence through manipulative tactics exacerbate the toxic culture. An example, getting someone else to do your work so to deemed you as incompetent in the eyes of others. 6. High Turnover Rate: The notably high turnover negatively impacts work culture and stability. Find out how many staff have left within the past 3 months. 7. Excessive Meetings: Unnecessary meetings, often requiring passive participation and leading to late hours, hinder productivity. 8. Leadership Style: Passive-aggressive behaviour and avoidance of confrontation contribute to a negative work environment. 9. Unrealistic Expectations: Ambitious goals often lack feasibility, leading to frustration and demotivation among employees. 10. Rigid Work Hours and Monitoring: - Strict enforcement of fixed work hours and extensive monitoring systems limit flexibility and work-life balance. - Fixed hour of 9am - 645pm , and if you are late, salary will/can be deducted. - You will be required face scan in and face scan out : Arrived at work, out for lunch, back from lunch, leave for home 11. Retail Deployment During Holidays: - Mandated work in retail outlets during busy periods disrupts work-life balance and morale among corporate staff. - You will be required (close to full shift), even on your weekends. 12. Attempt to Manipulate Reviews: - Suspected efforts to manipulate reviews undermine the credibility of feedback and perpetuate a false image of the company. - Will get internal/current employees to write positive reviews to compensate the low scores.

1.0
16 Oct 2023
Recommend
CEO approval
Business outlook

Pros

If you are a person with good ethics and values, you will learn how to stand with your principles.

Cons

I left because I can't stand how the management treats their employees. I don't want to be a part of a selfish team to deceive and lure incoming applicants thinking that Hysses is a good workplace to be. Some good comments are very defensive. It only shows how guilty they are with the negative comments they are receiving. Read carefully how they address the criticism. It is up to you all to make an impression on how they are sugar coating the unethical management. They are calling people with a good set of values a negative person, because these so-called "negative people" just can't simply stand the unprofessionalism and unethical management. Hired candidates will be left with no choice to accept unreasonable and unfair offers (Foreign Talents) with hidden clauses on their contracts just to be able to be approved by the MOM. (No wonder employment passes application takes a long period of time to be approved due to tons of issues they have to get through) Staffs are overworked - advertised as a shifting schedule but will actually make you work for a 10hr+ shift with 1 day off/week. (Mainly applicable for retail staff - you can also see it for yourself once you passed by one of its branches. You will only see one face for the 1 whole shift. They are just lucky if they will have a buddy for that day - but both of them will also work full 6 days/week) By right it should be 44hrs/week as per MOM. OT's are not paid. PH or holidays cannot be claimed as it is declared as fix OT, when actually that's not how it's supposed to be. OT's are not legally compensated at all. Some employees that are alone in the store can't even enjoy the break times allotted for them, as they need to juggle the inadequacy of the company. Staff has to suffer. They have no choice but to sacrifice their privilege to be actually fully resting during break times. They will only have 30min max to buy meals or to eat away from the premises. For a 10hr+ shift, it should be more than that. Common scenario - meals are to be eaten and be munched while the store is open. Once a customer enters the store they have to drop whatever they are munching during that 1hr or 30min break time. Break times are commonly disrupted. What they so- called 'learning from them', comes with a great price and that are as follows: labor exploitation, non-entitlement, fatigue, exhaustion, mental breakdowns and many more. It is just not worth suffering all this fuss with an inconsiderable compensation with little to no appreciation from this company. To all foreigners that has grabbed this opportunity out of desperation, I really feel sorry for them. I am not able to warn them on what they have to go through. I've been a part of Hysses doing all this crap for quite a while. I hope this message reaches those who aspire to be in Singapore. (Not much issue on locals and PR's as this company doesn't have much on the operations side - well I dare you to see it for yourself. They don't dare to bully locals as they have legal rights to work here, or find better job offers elsewhere) You will notice there are VERY few locals even PR's storewide. Usually job takers are foreigners. To all FT's don't just grab jobs anyhow just for the sake of being here. Think of your well being as well. Some of you might be wondering how come they have quotas for foreigners in the store if there are not many local takers? Well, they have a way to do that -- to cover the headcount and to reach the ratio. I will no longer mention the manufacturing company (same business owner) involved. This is how they do the dirty magic. People who don't want to grow and accept challenges usually quit? Then what's with the high turn over rate? This is clearly the result of lack of employee purpose, poor compensation, being overworked, bad bosses and managers, poor work/life balance, bad hiring procedures and toxic environment. Those employees who decided to leave are simply not as desperate compared to those who stayed.(Mostly foreign workers). Do you still consider it as a challenge when your rights and entitlement are being violated? Do you consider it as growth when you need to stay for extra long hours, be forced to comply on the tasks that's not in the field of your expertise without being compensated with the extra hours being rendered? To be yelled at when you don't meet certain high expectations they set themselves? Is humiliating your employees a part of your procedures to address issues? and FYI, office people need to cover retail stores during peak season to cover the lack of manpower - there's no proper training provided to be standing in an environment we are not supposed to, yet they expect too much from the staff. Newly hired staff has to adapt quickly as possible, like they are being put in the battlefield without any weapons. As a result they are overwhelmed and will eventually quit. Former employees will not take a lot of time to write and share facts if none of it was true. To destroy their image? What for? The company itself is NOT well known enough for people to waste time and effort to write even a small bit of a feedback. The company is not even a step ahead among its competitors.It is not easy to make stories that are not based on experience and true events. Those criticism are from the real sentiments of the group of people they have oppressed. I still have a long list of many of the improper doings this company has to offer. Let me stop here because it is going to be a book of misdeeds if I continue to do so. Well to be fair, I am giving you the benefit of the doubt. Seeing it or experiencing it by yourself will be the best proof of my statements.

1.0
27 Mar 2024

Disappointing Experience at Hysses Singapore: A Cautionary Tale

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The incredible team of colleagues. Everyone is genuinely friendly, supportive, and collaborative.

Cons

1. Man, career progression here can be a bit limited, especially if you're just starting out. 2. Sometimes communication between departments can be a bit off, which can lead to some confusion or delays in getting things done. 3. The workload can really pile up at times, putting a lot of stress on us to meet deadlines. 4. Some folks here feel like the pay isn't quite up to scratch compared to what other companies offer. 5. It's a bummer, really, 'cause there aren't enough resources for us to upskill and grow our careers properly. 6. Trying to balance work and life can be a real struggle, you know, with the long hours and having to work weekends and all, like: (A) So, during December, we gotta work retail hours from 11 am to 9:30 pm, even on weekends, supposedly to support the retail team and learn more about the business. But it feels more like we're just doing extra work without much recognition. And when we give feedback, only certain people get bonuses and praise, like, what's up with that? If you speak up, you're seen as negative person, but the boss never really looks at their own actions, you know? (B) Then there's this Warehouse Sales event, four days straight, including one weekend, but yes they will give back you 1 day OIL, starting from 8:30 am till whenever sometimes is 8.45pm to 9pm, everyone is waiting to home to eat dinner and we don't even get commissions. It's a real drag.

Viewing 1 - 3 of 60 Reviews

Glassdoor has 67 Hysses reviews submitted anonymously by Hysses employees. Read employee reviews and ratings on Glassdoor to decide if Hysses is right for you.