ID.me Reviews

2.3

25% would recommend to a friend

(540 total reviews)
avatar

Blake Hall

25% approve of CEO

20% positive business outlook

ID.me has an employee rating of 2.3 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ID.me employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

540 reviews
2.0
28 Apr 2020

Hires Great People, Fires Them Too

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ID.me is a company with a vision that feels wonderful to be a part of. Every victory feels shared with all employees, and the company rewards your work with many group and individual perks. The company hires amazing people. I’ve never met so many kind, hilarious, talented coworkers in one place. Company events are always a blast, and you get to bond with your coworkers over catered lunches twice a week. Taking time off or working from home is easy to arrange, and people are generally happy to help you out if you need it.

Cons

Negotiate your salary up before accepting any job offer, even if you’re entry-level. Get every penny you can out of your position at ID.me, because it’s likely you will not last long there. Employee churn is a HUGE problem. Some new hires are fired within a week. Entire teams get purged with little warning or reason. Executives abruptly resign with no explanation. Or someone is hired to join a team that is eliminated weeks later, throwing the workload of 3-5 people on one brand new hire's shoulders. Research company alumni and executive announcements to get a better idea of if the position you’re interviewing for is on a healthy, well-established team or a disorganized/nonexistent one. If it’s the latter, up your salary requirements. There are many mission-driven startups in the DMV area with excellent company cultures, companies that will invest in employees, their success, and of course, catered lunch. If ID.me is offering you a role set up for failure without a competitive benefits package to match, save yourself the trouble and find more stable work at a less toxic company.

1.0
15 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Work from home, pay well, good health insurance.

Cons

If you are reading this and considering working for ID.me, run as fast as you can. The company lies about their numbers to the public and to their board. It’s honestly frightening. You receive little to no training and your position and title is constantly changing against your will. Everyone is miserable. The highest performers only stick around for the hope of an IPO, which will never happen. I mean never. The inability to hold onto an exec, especially a CRO is alarming. They join for a couple months then quit. There is something going on behind the scenes that no one except those who have given their first born to Blake Hall will ever know. This place will suck your soul and then blame you for having one in the first place. Someone once told me working at ID.me is like rearranging the deck chairs on the titanic and I couldn’t agree more. There’s a constant feeling of impending doom. My advice is work for CLEAR. Now that company has it figured out.

2.0
22 Dec 2023

Emotionally abusive leadership

Recommend
CEO approval
Business outlook

Pros

The pay is really good. They have fun retreats!

Cons

Where do I start. Senior managers are fired every other quarter so there’s no process in Product. The concept of a backlog, an organized roadmap that is committed to, or any type of organization was thrown out the window ages ago. Product/Engineering leadership in the C-suite has a fascination with humiliating, bullying, and upsetting his employees. The head of legal was also insufferable. Their hostile attitudes and mood swings / uncalled rudeness attest to the character of the CEO, who talks a good talk for public relations but is equally emotionally unstable. One day he’s nice, the next he’s insulting his employees and down talking their decisions. DON’T work here. It ruined my confidence as a young professional and I developed anxiety and resentment for the workplace when I worked here.

Viewing 1 - 3 of 540 Reviews

Glassdoor has 592 ID.me reviews submitted anonymously by ID.me employees. Read employee reviews and ratings on Glassdoor to decide if ID.me is right for you.