The working environment combines rigid processes with inconsistent communication. Although formal training exists, the day-to-day culture feels fragmented, and certain departments function with minimal alignment to the rest of the organization, which creates friction and inefficiencies.
One of the more noticeable issues is the passive-aggressive behavior displayed by some staff. Instead of offering direct feedback, these individuals resort to subtle jabs, snide remarks, and small put-downs. This behavior persists because it is often rewarded — the same people know how to “manage upwards,” curry favor with leadership, and portray themselves well to the right people while treating peers very differently.
Some also engage in stirring tension between teams or agitating others just to see the fallout, knowing they can get away with it. This undermines teamwork and creates unnecessary mayhem in an already low-trust environment.
Leadership structure is another concern. There are department heads who consistently underperform year after year, yet remain untouched due to long-standing internal relationships and an old-boy-club dynamic. This lack of accountability sends a clear message internally: results are secondary to connections.
Overall, the culture may not suit those who value transparency, merit-based progression, or a genuinely supportive environment.