IMHP Reviews

• Poor Scheduling Practices: They ask you about your schedule and availability, but I don't know why, because they'll schedule you for any shift they need you for (8a-5p or 11a-8p) • Poor lead quality: They preach opportunity for six figure incomes, when in reality the leads they offer are too low quality to convert into sales. You can make 160 dials (literally) and not talk to a single person. • The CEO: verbally abusive towards agents on a daily basis with his silver tongue and fast insults to their intelligence, frequently degrading them to feel worthless. Daily morning "motivation" meetings turn into "you're all replicable". • Training: It unfortunately doesn't exist; they sit you down in front of a computer for 2 weeks to read material 8hrs a day with no training staff. If you want to work here, you should already have intricate knowledge of Medicare/Medicaid/Long Term Care, but that doesn't guarantee success. • Overqualified individuals wishing to do more are EXTREMLY discouraged from doing so. They don't have the ability to set goals for any sort of advancement other than "sell" (if you sell too much, you're probably going to be stuck on the phones). • As a startup, policy changes have been made frequently. 6 of the (about) 25 sales agents I've worked with have also left due to policy changes or poor working environment. Most changes to policy were to critical provisions that were the reason many of their former employees took the job in the first place.

No free thinking allowed here. The CEO and minions constantly make sure you are aware of everything the company is doing/has done/will do for you so make sure you are okay with being talked to like a child and yelled at during morning meetings or when asking questions. Also nepotism runs so deep here. Management stressing about sales made me feel like the company could go under at anytime. I never had a confidence I would get paid on time or if it was a correct paycheck. They round off hours (never to your favor) and encourage/push you to do vital company work on your lunchtime to ensure you are doing all the cold calling you can cram into your work day. CEO told us he spent over $120,000 on the best leads that turned out to be a list unsuspecting names that could have been pulled from any public information database.