IOTAP Reviews

4.3

85% would recommend to a friend

(68 total reviews)
avatar

Ebrahim Nalwala

100% approve of CEO

85% positive business outlook

IOTAP has an employee rating of 4.3 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IOTAP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
5.0
1 Mar 2021
Recommend
CEO approval
Business outlook

Pros

IOTAP solves a very important problem with its Work 365 application. Its a challenging environment with the continuous change in the Industry. There is a lot to learn and its Work 365 application is a leading solution for many in the IT industry.

Cons

Customers needs are growing. The team needs to Grow, and there are time zone challenges with customers and employees around the world!

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IOTAP Response
3y
At IOTAP we are all about growth! One of our 5 core values. Thank you for your feedback and for being such a great asset to our growing team.
4.0
18 Feb 2021
Recommend
CEO approval
Business outlook

Pros

I have been working for Iotap for about 2 years now. My starting position was a sales person selling the SaaS application Work 365 which automates billing processes for businesses. Since then I have had countless opportunities to develop my skills in areas such as sales, customer success, support, and consulting. I have had great opportunities to change positions in order to better align myself with the company based on my career goals in a way that helps the organization continue to achieve it's mission. I like to be challenged in my work, and there is always something new and interesting to learn at Iotap. Also, working 100% remotely is a nice bonus!

Cons

When I started, the team I joined was fairly small so wearing multiple hats is to be expected. Over the last two years Iotap has grown significantly, and even with the recent Covid pandemic the growth is accelerating. At times this means having to go the extra mile to ensure things like the customer experience on various fronts are being maintained while new members join the team to begin relieving some of that pressure.

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IOTAP Response
5y
We appreciate you taking the time to leave your feedback. We are delighted to have you apart of the IOTAP family. We appreciate your hard work and understanding that we are a growing company and that wearing multiple hats may be required from time to time. We thank you for growing with us!
1.0
16 May 2020

You don't need a job this badly.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Technical and professional growth was spurred by a constant pressure to perform and lack of supporting resources.

Cons

-Severely understaffed. -Any training that may or may not be given is hilariously inadequate. -Existing resources could be brilliant, but management fails to inspire & motivate. -Employees are viewed as a resource to be expended, no motivation to grow outside of becoming more valuable for the company's use. -An excessive number of internal meetings pollute calendars under the guise of uncovering roadblocks. What is supposed to accelerate employees exists purely as a way for management to micro-manage and waste time company-wide as each employee goes under the microscope for ridicule and criticism from management in a public forum. Daily. -Management lacks empathy on all levels from personal emergencies to bandwidth availability among staff. -Workload quantity and diversity increases exponentially. Salary increases minimally. When addressed, all new and to-be-defined duties are somehow already "part of the job". -Instruction & guidance are minimal, positive feedback virtually non-existent, harsh criticism abundant. -HR staffing and policies are laughable. -Benefits package is scant. -10 PTO days a year, use it or lose it. No increase for tenure/seniority. -Annual review process is a joke at best, and at worst offensive and morale-killing. -Giving feedback on projects is awkwardly forced and then consistently ignored.

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IOTAP Response
5y
Thank you for taking the time to post your experience. We are focused on our values and our mission. As an organization it is important for us to have the right person in the right seat and we regret that after three full years of being on the team that you left with such bad taste. We are a transparent and open organization with access to everyone. Having a remote global workforce a daily check-in process is not unusual for team members who take accountability seriously. Its unfortunate to hear that it was a burden. We have in-fact now overhauled this entire process. With more resources we have put more emphasis on training. We are making improvements in our hiring processes to avoid incompatible hires. There is exposure and opportunities for growth and to develop as a professional with both technical and customer facing roles. Our values around accountability, courage, being fair, growth minded and empathetic is what drives every individual and the company forward and sometimes the alignment on these values becomes apparent only over time. We wish you all the best in your future.
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Glassdoor has 72 IOTAP reviews submitted anonymously by IOTAP employees. Read employee reviews and ratings on Glassdoor to decide if IOTAP is right for you.