employer cover photo
employer logo
employer logo

ITS Technology Group

Engaged employer

ITS Technology Group Reviews

3.1

50% would recommend to a friend

(21 total reviews)
avatar

Daren Baythorpe

75% approve of CEO

44% positive business outlook

ITS Technology Group has an employee rating of 3.1 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ITS Technology Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

21 reviews
3.0
6 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Smart offices, flexible working, some very good people. The business has received significant investment in a growth area and could provide career opportunities for someone with the right kind of corporate mindset.

Cons

Worked for ITS for about a year. It seemed the company was experiencing problems of being a small business that had grown quickly. ITS had received a lot of investment and was burning money. A significant amount going to external contractors, often with a very friendly relationship with those at ITS in control of the budgets. ( Half a million per year for 3 developers to work on their portal. Over a million had gone on a salesforce implementation that equated to around 20k per user. ) It felt there was significant 'empire building' going on, where management just wanted a big team. Myself , like other new staff I spoke to, never really felt part of the business. I got used to being totally ignored when asking for information (it became a running joke), and really struggled to make any impact. I frequently, along with my junior staff, pretty much had nothing to do. In addition, they had an overeager HR department who frequently assigned patronising compulsory online training courses to you ( driver safety? for home workers? really? ). They also had a hilarious inability to park correctly at the head office. Every day a company wide email about someone parking inconsiderately. Ultimately I left because I was being asked to scrutinise work from external consultants who were being paid more than double what I was, which I found insulting.

3.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Really good people working in the business. A lot can be learned from some of the technical professionals. Great flexibility- perfect example of how it should be. A lot of technologies and vendors you will be exposed to. Management is easily approachable. Company events used to be great. Not many benefits but overall good package.

Cons

As mentioned before biggest problem ITS is facing is the small business that had grown quickly case. Number of wrong decisions made on different levels leading to waste of big amount of money invested in the company. Engineers are constantly understaffed which brings morale down. People being hired in wrong positions. Salaries are not great anymore and might even be below industry average. Refusing to change a long with company growth. No clear vision of what future goals are.

1.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people who care, but they're dwindling.

Cons

- No career development - Toxicity from leadership - Extremely poor pay - No support when teams change - Disappearing managers - Freedom and flexibility gradually being taken away - Huge turnover It doesn't matter how much value you deliver, you will be ignored by leadership and shouted down to. All that matters is the number at the end of the week. There's no investment into people. They're continuing to expand on responsibilities, but don't match it with appropriate renumeration. You're paid in "development" and "exposure" to areas that have nothing to do with your role or career objectives and all it does is mask major resource issues. Great for prepping you for your next role, awful for retaining you. They'll sell you a good story when you start, all punctuated with 'it's a growing, fast paced business with loads of opportunity' but it masks chaos, internal miscommunication, a disjointed leadership, toxic culture, and constant change. People are hired just to be made redundant a year later. The business is unrecognisable from a few years ago.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 24 ITS Technology Group reviews submitted anonymously by ITS Technology Group employees. Read employee reviews and ratings on Glassdoor to decide if ITS Technology Group is right for you.