ITVET Reviews

4.1

79% would recommend to a friend

(42 total reviews)

81% positive business outlook

ITVET has an employee rating of 4.1 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ITVET employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
2.0
1 June 2022

I would advise you look elsewhere for employment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Access to a wide range of technologies being used across their customer base. If you are junior support engineer, you will learn a great deal in a very short space of time that will set you up for the rest of your career - Extended benefits package includes occasional lunches, regular team days out, table tennis facilities etc - The company does participate in some great charity work

Cons

- I experienced a toxic culture during my time working for ITVET. I was in a management position but was often (daily!) publicly criticised for my decisions and formally asked to explain them. In most situations, I was in a lose/lose position in whichever action I took, would have been wrong. I witnessed this happen to several other colleagues during my short time - Employees being overworked with little considering of "work/life balance". Engineers in particular were expected to travel the country with very early starts and late finishes the norm, whilst also expected to cover out of hours work as well - All the above happened to several people during my time, to the point where they were made to feel so uncomfortable they felt like the only option was to resign - Finally, one of the Directors contacted me personally asking me to leave a review on glassdoor as they had a "number of negative reviews" which I think is wrong and worth highlighting on this forum

1.0
30 Jan 2020

Terrible place to work

Recommend
CEO approval
Business outlook

Pros

Food available for breakfast and lunch

Cons

Unless you are one of the 'untouchables', employees are constantly on edge as management have no fear when it comes to sacking people or putting people on disciplinary. On many occasions they made people feel so uncomfortable that they have felt they have to leave, or have been asked to find alternative employment or they will be sacked - no wonder the staff turnover is so high! The management has little to no respect for their employees and love to set someone up to fail. They bully and criticise people and this just gets a laugh from the directors. The staff are expected to give their all for the company while getting very little in return. The paid for events are not suitable for everyone and are basically a jolly for the directors. This is, by far, the worst place I have ever worked.

1.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

-You get a salary. -You can park for free. -You get free fruit, although sometimes it is very mouldy so I would watch out. It is pretty symbolic of the level of care here.

Cons

-Be careful with being misled by the perk listing as 'competitive'. A pension scheme is not a gift, it is a legal requirement. What is advertised as 'competitive perks' are essentially the legal statutory minimums required to operate a business. -Do not be fooled by the outdated reviews and feedback either. It is common for employees to go their entire tenure without being asked to complete a single formal review or feedback session. I have left it until now to submit a review due to new information I have received which was the last straw. Potential and current employees deserve to know the disgusting treatment of working at ITVET! -The office culture is horrible. It feels very much like a high school drama where people talk behind each other's backs rather than collaborating. Trust is non-existent. -There are too many managers trying to justify their role, resulting in obsessive micromanagement. You cannot breathe without three different managers analysing your metrics. It is purely performative with no impactful contribution. -The workplace is a monoculture with a complete lack of diversity in background or thought. If you do not fit a specific demographic, you are treated as an outsider. -There is a distinct lack of respect for younger employees. Instead of mentorship and guidance, they are frequently met with condescension and belittling treatment. It is a demoralising environment for anyone looking to build their confidence or career. -The company claims to be ‘expanding’, but service quality has plummeted. Long-term customers are treated like second-class citizens. They have forgotten the clients who built them up. -The disconnect between the Service Desk and Client Relationship Managers is shocking. CRMs appear unfriendly, arrogant, and completely disinterested in the actual health of their clients' IT systems. Once the contract is signed, they disappear. The Service Desk agents are frequently left to deal with angry, neglected clients because they are rarely available unless there is an upsell opportunity.

avatar
ITVET Response
5mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t reflect the positive and supportive culture we work hard to maintain. For context, our most recent anonymous teammate feedback survey took place in October 2025, where we achieved a 47 eNPS score - significantly above both UK and Tech industry benchmarks. We were also proud to be recognised as the 12th Best Workplace for all Medium Businesses and the 19th Best Workplace for Development in last year’s Great Place to Work Awards. Because the survey was fully anonymous and included all teammates, we would typically expect concerns of the kind you’ve raised to be reflected in those results. The overwhelmingly positive feedback suggests that, overall, our team feels supported and satisfied - though we fully acknowledge that individual experiences can differ. We welcome open and honest conversations, and we encourage any current or former teammates to reach out directly so we can better understand their experience and continue improving. Our dedicated Teammate Experience and Wellbeing teams work hard to ensure everyone feels supported, recognised, and fairly treated while at work.
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Glassdoor has 43 ITVET reviews submitted anonymously by ITVET employees. Read employee reviews and ratings on Glassdoor to decide if ITVET is right for you.