Does InTown Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, InTown Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at InTown Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at InTown Suites?

47% of InTown Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InTown Suites 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at InTown Suites?

General Manager (69) , Regional Operations Manager (14) , Housekeeper (10) , Manager (6) , Property Manager (6) , Guest Service Representative (5) , Maintenance Technician (5) , Property Attendant (4) , Courtesy Officer (3) , Floating General Manager (3) , Front Desk Receptionist (3) , Hotel General Manager (3) , Customer Service Representative (2) , FGM (2) , Floating Manager (2)

What are the pros of working at InTown Suites according to real employee reviews?

"Good benefit and 5 day work schedule" ((in 18 reviews)); "Work life balance is good" ((in 7 reviews)); "Amazing People: One of the standout features of working at Intown Suites is the exceptional quality of its workforce." ((in 5 reviews)); "Great staff and great regional manager." ((in 4 reviews)); "Free room paid time off" ((in 3 reviews))

What are the cons of working at InTown Suites according to real employee reviews?

"Long hours but still get to be home every night and off on Sundays" ((in 7 reviews)); "Upper management highly supportive and understanding leaving no cons to express." ((in 6 reviews)); ""you arent an hourly employee" They've budgeted in such a way that its nearly impossible for ROMS to bonus anymore." ((in 4 reviews)); "Hostile work environment." ((in 4 reviews)); "No room for growth, managers can care less about your personal life." ((in 3 reviews))

What are employees saying about InTown Suites redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about InTown Suites redundancy and their outlook for job security at InTown Suites in 2026.

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InTown Suites

InTown Suites Reviews

3.0

47% would recommend to a friend

(228 total reviews)

43% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

2.8

Culture and values

2.8

Work/Life balance

InTown Suites has an employee rating of 3.0 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InTown Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

228 reviews

5.0

8 Sept 2021

Consistent Work, Great Pay, Never A Dull Moment

General manager

Recommend

CEO approval

Business outlook

Pros

-Weekly Pay -Fair PTO use -Keeps you busy -Meeting new people -Universal standards, yet nuanced environment -A corporate entity that actually listens and responds to your feedback

Cons

-Staffing can be tough, but not at the fault of the company. -Customers tend to expect 5 star amenities at a 1 star price. We provide less to save customers more, yet still provide a good deal overall.

2.0

9 Dec 2024

Over worked under paid

General manager

Recommend

CEO approval

Business outlook

Pros

Benefits are good for the most part

Cons

Gm is forced to work the front desk on top of trying to manage a place that has very high demand and needs from guest. Everyday something new is put on your plate to make things even more stressful, I loved it when Chris managed our region, once they switched the new person lead with nothing but fear and spoke to GM’s very disrespectfully. You are forced to cover multiple properties when they are short staffed but than will be held reprimanded once your property falls behind cause you can only be there 2 times a week.

4.0

19 Aug 2015

Great Outlook

General manager

Recommend

CEO approval

Business outlook

Pros

Intown Suites as a whole is going in the right direction. Building, renovating, and purchasing new properties at a very aggressive rate which can lead to advancement for the right individuals. You are given freedom to run your property in your own way and not Micromanaged by upper management. 5 days a week work schedule with every Sunday off

Cons

The hours can be long, 10:00am - 7:30pm majority of it standing in the office. The hours also make it very difficult to have any kind of work-life balance on the days you work. Realistically most of your work is completed before 5:00pm leaving you in the office, bored until you can start your closing at 7:00pm

Viewing 1 - 3 of 228 Reviews

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Jobs at InTown Suites

USD 22K - USD 28K /yr

USD 23K - USD 30K /yr

USD 23K - USD 30K /yr

USD 23K - USD 30K /yr

(Glassdoor Est.)

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