Incredible Health Reviews

3.9

71% would recommend to a friend

(126 total reviews)

67% positive business outlook

Incredible Health has an employee rating of 3.9 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Incredible Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

126 reviews
2.0
24 Apr 2023

Being driven in a bad direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you work with are extremely genuine, positive, and you feel they care about you. Never worked with a better group of coworkers. The work itself is low-stress and remote.

Cons

Over the last several months there have been many red flags indicating the company is headed in a bad direction and senior leadership is flailing to come up with an answer. Many experienced members of teams leaving in waves and leadership taking to more disciplinary actions rather than find the cause of the issues point to poor understanding of the company and how to lead. They continually ask for feedback for improvements but it all seems to be talking to a wall. The company has created a low sense of job security moving forward. Despite advertising the company's mission to match nurses with a happier job they do little to help their own nurse staff. Low pay and bare-bones benefits for their hourly nurses but great benefits for their non-nurse, salaried, employees show the true feelings to what they believe nurses deserve.

avatar
Incredible Health Response
3y
Thank you for leaving feedback about your experience with Incredible Health. We are happy that you recognize the amazing team we have here, and the quality of people that work at Incredible Health. As we grow and change, we will face many challenges and most of those are difficult ones. It isn’t easy to grow to an industry-changing company and we are constantly learning. Our leadership team is proud of our industry leading employee engagement scores and is always listening to the employees at Incredible Health to improve our culture, structure, and process. We have been fortunate to also have industry-leading retention numbers, but we understand it always affects employees when leaders move to new opportunities. Over the last year alone, we have added multiple leaders from top companies in the world to lead us through our next challenges. Incredible Health is one of few startups actively growing, and we are excited about the future. We are very proud of the impact nurses have made on our growth and there are dozens of stories of nurses that have embraced startup life and thrived at Incredible Health. Many are now in leadership positions, and are making a huge impact towards our success. As we grow, we will continue to listen to employee feedback and continue to strive for excellence on all levels. The next few years are huge for our future, and we are dedicated to having a world class team, and a great culture so that we can help solve the nursing shortage in hospitals around the country.
1.0
8 May 2024

Read between the lines

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Same to what others have said in previous posts.

Cons

To those reading, notice the sudden blast of positive reviews? There's a reason. Executive leadership has been making all of us internally write positive posts, particularly roles that are hiring due to turnover...cough cough, success and product. Trust the mid to low reviews as the truth, there's common posts across them all.

1.0
2 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Get to work at home. Making some money is better than making no money.

Cons

Talent Advocate role is a sales job in disguise. They want you to have as many nurse candidates accept a staff role as possible why teaching the staff ways to convince the candidate to accept the role even if they have major doubts such as the common low pay offers. Heavy micromanaging which leads to everything you do being nitpicked. They will complain about not texting candidates enough, not talking on the phone long enough with candidates, etc . If they want to blame you for something, they will make a way to. Everything is the Talent Advocate’s fault but the leadership will take all the credit when the monthly hire quota is met. Low pay. Huge lack in diversity for leadership roles and lower ranking roles. Sometimes you’re indirectly encouraged to work past your shift for no extra pay. Was not given any PTO. No holiday pay even when you work the many holidays that they are still open. Overall bedside nursing administration bullying/mannerisms carried on to this role.

avatar
Incredible Health Response
3y
Thank you for providing your feedback. We will always value the opinions and feedback from all employees - current and past. We’re glad to hear that you enjoyed the flexibility of working from home. The Talent Advocate role is a critical part of our team, and their role influences the very positive experience of nurses that use Incredible Health. We have thousands of 5 star reviews from nurses across Google, Facebook, and the App Store. Talent advocates help nurses consider multiple opportunities, provide interview preparation, help nurses evaluate offers, and coach them on a range of career decisions and considerations. We’re sorry that this role was not a fit for you. Fortunately there are many roles available at Incredible Health on several other teams, including teams that are not nurse-facing, and internal mobility is encouraged at our company in order for team members to pursue their career goals and find roles that are the right fit for their skills and preferences. Talent advocates are part of our talent operations teams, which have benefits included medical, dental, vision insurance, 401K, sick pay, PTO, and more. We evaluate the benefits of this team on a regular basis, with our next evaluation in early 2023. The team enjoys high retention rates of 95%. Performance management is part of our talent operations team members, and productivity and quality are evaluated, in keeping with Incredible Health’s value of Deliver Results - as we are responsible for delivering results to both our talent and employer users. As a hyper-growth company, we’re constantly evolving, taking in feedback, and adjusting to better live out our values and honor our commitments to our dedicated team members. While we're disappointed our initiatives did not meet your expectations, we’re thankful for your feedback and the feedback from all our teams to continue to improve the experience of our employees.
Viewing 1 - 3 of 126 Reviews

Glassdoor has 135 Incredible Health reviews submitted anonymously by Incredible Health employees. Read employee reviews and ratings on Glassdoor to decide if Incredible Health is right for you.