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Independence Village

Engaged employer

Independence Village Reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
2.0
4 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Coworkers and residents. Although you are losing both due to decisions being made at "Home Office." I sincerely loved the residents and was sad to leave them when I took another position. But HQ made it very tough to stay on and grow my career.

Cons

Sweet Jesus, people if you are going to post fake reviews please don't phrase the Cons as a backhanded insult. Examples follow: "If you are not a team player and don't take pride in what you do, this would not be a good place for you." "One of the pros of this organization is the realization that there are cons and they take measures to better the workplace." Please halt the jargon as well. Only those who drink your highly insipid Kool-Aid would use phrases like "I am living 1440 both with my work family and in my personal life." "Great company that believe in giving every person they come in contact with an experience to remember every second of every day." "We give "1440" service (a great experience every minute of every hour everyday)." I used to work at this company and I can tell you for certain that no one liked the people at Home Office. This is because of the unscrupulous tactics, the nonsense phrases, and the ever present air of scumbag that seemed to be especially concentrated in the Milford office. Excuse me. You in Milford. Did you start seeing the negative reviews flow in and thought you better put a stop to this or else you may not get the quality applicants you need? Here's an unambiguous strategy for hiring and retaining quality talent: pay them well (401k and decent vacation time, mofos), don't micromanage, don't fill their day with charts and phrases you picked up from some weekend college course, and for the love of God don't put fake reviews up and be so blatant about it. Holy heck, who do you have running this place? If I remember correctly it is a group of sycophants and shapeshifters, unable to speak concisely or intelligently in meetings, fake smiles and feckless flatterers. You deserved every one of the negative reviews written on this website. And the fact that you are so shameless in your attempt to boost your score only emphasizes your lack of character.

3.0
18 May 2014

Quickly growing company, needs structure.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small company with big dreams. They don't really know what they are doing so someone ambitious enough might actually have influence on how the company performs. Benefits are nice - if you can take advantage of them. Room to grow if you know how to play the game - shouldn't be a game. Decent work-life balance for full-time employees - so long as they're not salary. "Home Office" wants to measure their success so they are coming up with standards to hold people accountable to - finally some structure. There have been many times that I thought this company would fold or a property would fail - they haven't and somehow they made it to 2014!

Cons

"Home Office" is out of touch with what the properties deal with on a daily basis. Focusing on expansion while falling short at existing properties. Not enough support staff in place to keep the hard workers happy. It is difficult to use PTO with all the problems that need attention, no Pay-Out option is available and they have a very limited cap on how many PTO hours are allowed to carry over year to year. "Home Office" invests in programs that no one is using while they could be upgrading other areas of operation. Low-level workers have to suffer through management changes at a ridiculous rate and usually take the brunt of the work load. We have to embrace the word "ridiculous" as our "ridiculous service" pillar, it's such a poor word choice that it's ridiculous someone didn't think of changing it before embedding it into the company's mantra.

1.0
2 Jan 2016

Fake reviews just like the company -false

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very nice co workers nice off site meetings

Cons

Medical benefits, no 401 k match, not much time off, there's fake reviews on here which should tell you how the company operates, very bad and unethical place

avatar
Independence Village Response
10y
Thank you for leaving a review. We’re certainly not perfect, but we really want to address issues as quickly as possible. Our goal is to create the absolute best experience with every person, in every interaction—and we certainly work hard to do so in an ethical manner. We would never post, or ask anyone else to post fake reviews on Glassdoor. The health and happiness of our employees and residents is very important to us. We put our heart before profit, and always want to provide a positive experience. We strongly suggest you talk with your supervisor, or Jenn Mack, our Employee Experience Leader (810-220-2612), about these issues so that we can work together on them.
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Glassdoor has 452 Independence Village reviews submitted anonymously by Independence Village employees. Read employee reviews and ratings on Glassdoor to decide if Independence Village is right for you.