- Compensation is low given the amount and complexity of the role
High workload and frequent overtime, particularly during peak travel seasons, contribute to ongoing stress and burnout.
- Poorly defined role scope, with sales consultants expected to handle sales, operations, and customer support tasks simultaneously, leaving many employees overwhelmed by constant multitasking and inability to delegate secondary tasks.
- Management is largely unresponsive to employee concerns, with limited acknowledgment of workload challenges or suggestions for operational improvement.
- Key decisions are made by upper management in the UK, often without consultation or visibility for the US team, leading to misalignment and frustration.
- Minimal engagement from senior leadership, who rarely visit the US office or participate in team meetings.
- Lack of meaningful career growth opportunities or influence over changes that impact day-to-day responsibilities.