Integra People Reviews

3.8

66% would recommend to a friend

(76 total reviews)
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David Lewis

74% approve of CEO

71% positive business outlook

Integra People has an employee rating of 3.8 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Integra People employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

76 reviews
1.0
31 May 2018
Recommend
CEO approval
Business outlook

Pros

If you love being treated like dirt then this is the place for you!

Cons

Now where do I start? The Interview When I first received a call from HR regarding the job it immediately raised alarm bells. Never before has someone tried to sell me a job so hard. I was on the phone for about and hour and only managed to say about 3 words. The Interview after this was a 2 stage process. The first was quite bizarre. Again alarm bells were ringing as I was still being sold to. The interviewer gloated about the previous years earnings and even offered me a payslip in case I thought I was being told lies. Who mentioned lies? This gave me a slight insight into the paranoia amongst senior management. For the second interview I was asked to go to Warrington. I was initially interviewed in the boardroom by HR. Again, I said 3 words, before one of the directors walked in. Lets just say that I knew Integra was going to be one of the most challenging environments I'd ever had to work in. The Managers I mentioned paranoia. You wouldn't believe this but the Directors have video and audio recording equipment in the offices to watch the staff. Yes seriously! I didn't work in the Warrington Office but from what I have heard they would watch the live feed and listen to what the staff were talking about. People have even been interrogated about conversations. When I spent my first few weeks in the Warrington office I noticed that there was a very flat atmosphere. Everyone was almost putting on a brave face when really they were frightened to show emotion. On my second day I genuinely saw one of the Directors screaming and swearing because someone was parked too close to their car. I've never seen anything like it. In the other office I would receive phone calls from one manager at 9pm on a Friday night moaning about a manager and listen to the other manager moaning about the first manager during the day to other colleagues. It was unbearable. Absolutely not fit for management. If someone wrote a book called "how to not manage" the first Chapter would be called "Integra". Some of the behavioural traits from the Managers included crying when people didn't do as they said, moaning about the company, sharing information about staff illnesses and even asking inappropriate intrusive personal questions about your life outside of work. It was so unprofessional. They would swear and swear and swear all the time. One literally couldn't go a sentence without saying a swear word. I have honestly seen more decorum in Shaun Ryder from the Happy Mondays. No joke! The company seems want to have the same values as Vito Corleone from 'the Godfather'. Try Danny DeVito Corleone from the film 'Twins' The Job The basic pay seemed OK at first and the commission structure on paper seemed ok. The truth is that the amount of hours you're expected to be 'online' it works out you'll receive about £6 per hour. Maybe even less. You'll never see a commission breakdown and will be extremely disappointed all the time. The job is sold on the fact that you will never have to chase timesheets and all admin is done for you but that's a complete lie. You'll regularly get passive aggressive phone calls asking you to chase your workers every singe week for timesheets and information. The paperwork is a joke and the system is poor. Remember Windows 95? You'll be wishing you could use that rather than the software at Integra. It's like recruitment from the 90's. There is no praise, you'll get shouted at for not making enough calls whilst the people shouting at you make no calls themselves, deal with house accounts and write fake BD calls in the system. Your contracted hours are 8:30am - 17:30 but you will need to be at work for 08:00 and if you want to leave at normal time you be made to feel like a criminal. Most decent clients you'll want to approach will have bad history with Integra. Some ex clients have even been threatened with legal action by Integra. You'll be stuck dealing with terrible house accounts, poor clients and unreliable candidates. It was a regular occurrence to be shouted at by ex clients when you called them. You'll be expected to be receiving calls and texting candidates as early as 5:30am and even 10pm to fill awful jobs and make sure candidates go to work. If you don't you'll be told off and made to feel like you're a failure. I genuinely had to take 3 hours out of my Holiday to chase a candidate and explain to the manager why someone didn't turn up to a 3 hour night shift in London for about £9 per hour. You'll be expected to use your own car to travel to client visits. I had to drive to London several times and didn't see my expenses back until the end of the following month. Disgusting!! If you want my advice!!! Look at the current reviews. They're all posted in March and all have top stars. Why would everyone randomly do that? Use your brain. CLEARLY FAKE! You may see another 20 good reviews turn up after this post! Ignore them! You have got to trust me! If you don't believe me, get on LinkedIn and speak to any ex-worker. They'll tell you the same as me. If you're desperate for a job, if you can, try and hold on a little longer. I genuinely don't want to see anyone go through it. I saw some great people go through hell working there. I am now lucky enough to have an amazing job where I'm learning new things every day. I work with fantastic owners who treat their staff with respect and offer a great work/life balance. You can do the same. Believe in yourself and be confident Good luck in your job search!

1.0
18 Sept 2018

Toxic/ Paranoid Directors

Recommend
CEO approval
Business outlook

Pros

The basic salary is good - that's how they get you on board and the only reason why a lot of staff stayed with them for more than a few weeks.

Cons

The directors are immature, paranoid bullies. They belittle and verbally abuse their staff regularly and all enjoy a bit of a power-trip. The fact that cars are tracked and they're constantly monitoring the CCTV/ audio recording throughout the office says it all. They don't trust their staff, argue between themselves and regularly take their personal issues out on their employees. No management skills between them. It's genuinely shocking that they're still in business. The shiny, modern offices give an illusion that they're well-established and have a solid industry presence, but a pretty office doesn't make up for their behaviour. The way they speak to their employees is beyond disgusting - there aren't words to describe it. Unless you've experienced working for Integra (my sympathies if you have) you can't grasp just how terrible they are. The negative reviews on here must seem to be exaggerated - no company could possibly act like this and get away with it - but these reports are entirely true. Check LinkedIn and speak to anybody who has worked there in the past and they'll all give you first-hand accounts of the obnoxious directors and their downright revolting approach to staff management. You're expected to take on multiple roles within the business, and actually starting/ finishing on time (as per your contracted hours) is frowned upon. They question your every move - inside and outside of work. I was told not to make friends with my colleagues, and discouraged from spending time with them outside of the office. Other than a competitive basic, and frequent raises if you're on track and don't question the managers - there are no positive reasons to work for Integra. In the end, the money isn't even worth it. They couldn't physically pay you enough to make up for the toxic working environment and bullying tactics. The insanely high staff turnover demonstrates that. The only staff who remain are 'favourites'. They may last longer than others, but they'll leave eventually. If you don't know how to treat/ manage your staff, you won't keep them. They'll move to companies where they are genuinely valued and respected (something Integra have never understood the meaning of) and be much more productive in a safe, trusting, and 'adult' environment. Working in such a stressful, intimidating and demoralising environment made me physically ill, and it's only since leaving and working for what I'll call a 'real' recruitment company, that I've come to understand exactly how disgraceful this business is. If you're considering working for Integra... Don't.

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Integra People Response
7y
Dear anonymous reviewer, this is a saddening and disappointing review, again designed to damage and discredit Integra People. It is getting repetitive to explain that any office with a good security system would also have invested in CCTV, do you feel just as uneasy in Tesco? Or walking down the modern high street? In order for the business to be 'constantly monitoring' the CCTV would include needing a full time member of staff for the full duration of the working hours, which with managers and directors sitting with their teams, I have no idea why the company would or could do such 'monitoring', also as a successful business we have a lot more important things to be focused on. We can't help but find it rather ironic that in one breath we are being accused of paranoia, yet there seems to be a lot of paranoia surrounding the CCTV and company car tracking system. In my personal opinion, if you are that concerned about your management seeing what you are doing during the working day, then I would put your activity and motivation in to question. In regards to monitoring the whereabouts of staff via the tracking system, again, this is only reviewed by finance for expenses, or by company directors when there is an accident or when employees have exceeded the speed limit by a considerable margin. The saddest part of this review is that the reviewer was given a great deal of investment and time by management and Directors and they even spent considerable amount of time trying to help the employee when they went through a personal crisis, of which I still have the volume of thank you emails. It is a shame that a relationship like this can be damaged by trying to work with them to increase their quality and performance (with little investment and result from the consultant), and I truly think they only have the role they hold currently based on the experience they gained within our business. We will of course look at any aspects of your review that is constructive and strive to address it with expedience.
1.0
11 July 2017
Recommend
CEO approval
Business outlook

Pros

- Good basic salaries and company cars - Nice office from a cosmetic perspective

Cons

- Toxic work environment which stems from the owners of the business who have issues with anger - Dictatorial management style from directors is to shout, rant, swear and verbally abuse employees publically in an open plan office - Zero trust - Audio visual recording devices in all rooms of the office meaning all employee conversations are recorded. Directors will often log into the system remotely and monitor employee conversations in real time - Company cars tracked in and out of work with questions over what you have done outside of working hours based on where your car has been - Staff forced to stay in the office under duress until as late as 9pm at night - Multiple former employees have sought legal advice due to unfair treatment after leaving the business and some have taken them to an employment tribunal - Astronomically high staff turnover (even by recruitment industry standards) as a result of the above

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Glassdoor has 78 Integra People reviews submitted anonymously by Integra People employees. Read employee reviews and ratings on Glassdoor to decide if Integra People is right for you.