Does Interact Contact Centres pay their employees well?

According to anonymously submitted Glassdoor reviews, Interact Contact Centres employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Interact Contact Centres. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Interact Contact Centres?

35% of Interact Contact Centres employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interact Contact Centres 2.7 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Interact Contact Centres?

Sales Executive (15) , Sales Associate (8) , Call Center Agent (5) , Sales Advisor (5) , Sales (4) , Call Centre Agent (3) , Call Handler (3) , Covid-19 Contact Tracer (3) , Customer Service Advisor (3) , Customer Service Executive (3) , Customer Service Representative (3) , Manager (3) , Sales Agent (3) , Sales Manager (3) , Service Executive (3)

What are the pros of working at Interact Contact Centres according to real employee reviews?

"People are friendly." ((in 7 reviews)); "Great culture." ((in 3 reviews)); "Good opportunities throughout the business to maximise bonus and make good money." ((in 3 reviews)); "Good team leads Empathetic with staff" ((in 3 reviews)); "You get to work from home and are sent the laptop and headset that you need" ((in 3 reviews))

What are the cons of working at Interact Contact Centres according to real employee reviews?

"The pay is low for the amount of work that goes in" ((in 10 reviews)); "Long hours and horrible shift times" ((in 6 reviews)); "Childish managers" ((in 4 reviews)); "Management often lazy and telling you to refer to generic resources when problem occur" ((in 4 reviews)); "Minimum wage" ((in 4 reviews))

Interact Contact Centres Reviews

3.0

35% would recommend to a friend

(107 total reviews)

33% positive business outlook

Interact Contact Centres has an employee rating of 3.0 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Interact Contact Centres employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

107 reviews

5.0

3 June 2026

Supportive environment with great career opportunities

Manager

Recommend

CEO approval

Business outlook

Pros

Great place to work. Lovely people and environment. People really care about you and your career progression. Some fantastic opportunities within the business to progress.

Cons

Can't really think of any.

1.0

26 Jan 2026

Lots of improvements

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Great job location and an inclusive company too.

Cons

The list is huge. Let me summarise though. It is a very toxic place, not everyone is toxic but many people are. Lots of gossip, bullying and passive-aggressiveness (also from Managers and TLs). Bad benefits and low wage too. Professionals with bad manners and no tact, a little respect and lots of “stabbings behind the back”. In simple terms, it also seems like a circus, not a business.

1.0

21 Jan 2026

Don’t waste your time

Call centre agent

Recommend

CEO approval

Business outlook

Pros

Nothing nice to say at all

Cons

Absolutely shocking company to work for

Viewing 1 - 3 of 107 Reviews

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