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      Interact Contact Centres

      Engaged employer

      Interact Contact Centres Reviews

      3.0

      35% would recommend to a friend

      (107 total reviews)

      33% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.1

      Culture and values

      2.7

      Work/Life balance

      2.7

      Senior management

      2.6

      Career opportunities

      2.5

      Compensation and benefits

      Interact Contact Centres has an employee rating of 3.0 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Interact Contact Centres employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      107 reviews
      5.0
      3 June 2026

      Supportive environment with great career opportunities

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work. Lovely people and environment. People really care about you and your career progression. Some fantastic opportunities within the business to progress.

      Cons

      Can't really think of any.

      1.0
      26 Jan 2026

      Lots of improvements

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job location and an inclusive company too.

      Cons

      The list is huge. Let me summarise though. It is a very toxic place, not everyone is toxic but many people are. Lots of gossip, bullying and passive-aggressiveness (also from Managers and TLs). Bad benefits and low wage too. Professionals with bad manners and no tact, a little respect and lots of “stabbings behind the back”. In simple terms, it also seems like a circus, not a business.

      Viewing 1 - 3 of 107 Reviews
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      ReviewsInteract Contact Centres reviews

      Glassdoor has 117 Interact Contact Centres reviews submitted anonymously by Interact Contact Centres employees. Read employee reviews and ratings on Glassdoor to decide if Interact Contact Centres is right for you.