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Interaction Design Foundation

Engaged employer

Interaction Design Foundation reviews about "management"

72% positive business outlook

Reviews by job title

19 reviews
5.0
24 Mar 2021
Recommend
CEO approval
Business outlook

Pros

- A place that offers tremendous fulfillment and exponential personal growth, if you have the inherent and innate drivers to fuel your success. - Autonomy in how and when to execute your responsibilities. - Great progression opportunities. - Opportunities to try out cross-functional roles and take your interests for a spin. - Opportunities to influence and shape how things are done in the company. - Opportunities to deliver real impact to the business and the world. - Inspiring teammates who will motivate, challenge, and help you. - Independent thinking is encouraged, but collaboration and consensus are necessary. - Polished, professional, and kind communication across the board. - Minimal bureaucracy = maximum efficiency. The daily operations (e.g. there are very few meetings; we learn about what each other are doing by taking the initiative to read up on their updates via a communication platform; when we take on a new responsibility, we learn about it by reading documents prepared by our team members.) are fueled by every individual's commitment to excellence, plus autonomy and trust among teammates. Generally, the work process here can be defined as a form of self-service backed by a truckload of self-sufficiency (although your teammates are always there to help you when you ask). As such, it's pertinent that every team member believes and exercises self-accountability, discipline, integrity, intellectual curiosity, a spirit of excellence, empathy, and attentiveness. That also means this is a workplace that needs a personal commitment above the norm.

Cons

Not exactly cons but here are some potential challenges you might face: - Every role here demands digital dexterity and cognitive agility. - It does not have a legitimate organizational principle, which means you must appreciate (and thrive) in ambiguity and be open-minded about receiving feedback from everyone. And really, you can learn something from each and everyone here—even about your own specialty. - You need to be absolutely sure that your values and attitude are aligned with the company. Otherwise, you are going to struggle... very hard. - People here work in small and flexible teams and handle fluctuating workloads, shrinking time frames, and intense flurries of information exchange and coordination over online communication platforms. So it's crucial that you have a high level of organizational skills and enjoy doing 'the dance of agility' at work. There are also some shadowy aspects of a decentralized company with a team of highly motivated members that work remotely: 1. There's a tendency to overwork and burn out. 2. There's a general lack of social relationships in the workplace that can lead to issues of loneliness and stress—especially now, when team trips are thwarted by the pandemic. That said, the management is constantly working on this point and trying to strengthen the social fabric of the company.

1.0
1 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Nice colleagues as long as they have not been recruited into the management bully club

Cons

This is the ultimate guide if you're considering working for IxDF. They claim to have a small community with a fantastic culture, but that's not true. The reality is that the small community means you'll be overworked to the point of insanity. They keep the staff limited, so you'll work beyond your capacity and still be expected to do more every day. They say introverts are welcome, but that's a lie. You won't last a month if you keep your head down and do your job. The CEO micromanages everything and fired all the managers, claiming they ruined the IxDF culture. Since he took over hands-on management, the turnover has doubled. You may be hired as an editor but end up creating courses. If you don't deliver in the random duties thrown at you beyond the scope of your expertise , the sociopath CEO will criticize you, overwork you, micromanage you, and then fire you. Working here means saying goodbye to your mental health and embracing toxicity. The handbook is full of manipulative tools that every new hire must read and be quizzed on. They'll use you, disorganize your life, question your skills, and set you up for failure. The CEO and his wife are master manipulators, and their toxicity is starting to poison the well. The team trips are not what they seem, and you pay for every expense with your peace of mind. They'll try to tell you how to be a culture fit, but the only culture they know is being silenced, manipulated, and gaslighted. Trust me, it's better not to work here.

avatar
Interaction Design Foundation Response
2y
Dear C. You’ve now posted 5 consecutive 1-star reviews in intervals of a few days. You’ve called management “sociopathic” and written statements such as “DON'T. BE. TRASH”. In the spirit of openness and factuality, we do want to gently note something about your case: we spent many, many months investing in attempting to get your performance to an acceptable level. A normal Performance Improvement Plan (PIP) takes a maximum of a month in most companies before they exit a person if the person cannot reach an acceptable level of performance. In your case, we went above and beyond our normal protocol for underperformers and spent roughly 4 months. We did it to keep you a part of our team, and it was with heavy hearts that we eventually needed to face facts, and part ways. In other words, two Team Leads as well as the co-CEO invested their time and company budgets for 4 months to try to get you to reach an acceptable level of performance. We believe we went above and beyond. With that said, we ask that you be respectful and professional in your communication. A factual and objective approach is best in these situations. Instead of using bitter or vague language, one could provide specific and concrete examples of what went wrong and how we could do better. This way, we can have a more productive and meaningful conversation. We understand that emotions can run high when you are dissatisfied. We understand that when a job does not work out, it can hurt. We wish you the very best.
5.0
10 Nov 2022
Recommend
CEO approval
Business outlook

Pros

- A People focused business, Senior Management very approachable and care about employees including their future success - An ever improving culture (driven by new Chief People Officer and Senior Management), recent programs run by the team and encouragement around the teams has been great - Exciting future for the business with recent acquisitions of new Senior Management including a new COO who is delivering an exciting vision (and actually executing on this vision) - A structured but not burdening approach to performance management with business, team and personal goals is great and I like this approach - The business has been an online office for 20 years, currently they’re investing in new tools to improve the current setup and I'm excited for future - Once a year team trip whereby everyone from across the globe meet up in one location (mix of business and fun) - A diverse team, working with friendly team members across the world is a real plus. The business each week encourages a 15 minute non work related call to engage with everyone in the business - People are passionate about their work and it's great to work with the team - Perks include: allowance to purchase your own laptop (Apple/PC is fine), gym/sport allowance and working from home office allowance and being an Interaction Design Unicorn!

Cons

- Coming from working in an office to 100% online it took some time to adjust, I try to get out a few times a week with others from the business and use co-working spaces which is a top fix - Time zones can be challenging at times, but we get around this by comprising within our teams to at times; an example being once a fortnight doing an hour or so early or later. Not a big issue at all, but I do love my sleep! - The founders previously were more visible within the business, it would be great to hear a bit more from them at team meetings and around the channels

5.0
13 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- Challenging and productive work environment - Leadership trusts you with important work, and lets you drive it to completion - Organizational values align with my own - Team members are passionate about the work they do - Management is transparent and easily accessible - You get to make the world a slightly better place by teaching UX designers of the future - and lots more

Cons

- The onboarding process should be more accommodating for individuals such as myself, who didn’t previously have experience with remote work - Team Trips have been on pause since Covid hit :-(

5.0
23 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Upper management trusts that employees know what to do and leave them to it which is fantastic. You work with smart people and there isn't much office politicking which was incredibly refreshing. The onboarding experience has been super detailed and unlike anything I've experienced before. There is a culture course that details everything from the history, the mission & vision, work modality, how to get the best work-life balance, etc. An onboarding buddy assists you to get used to different systems and processes. There are lots of opportunities to have a strong impact on the products and culture. Everyone is able to put their views, defend ideas with data and do what's best for the company & the product. The management can be easily reached out and are indeed visionary. They really understand people and tech. Good overall compensation & benefits. Yearly company retreat (on hold now due to COVID).

Cons

Not really a con but you have to be able to work independently and take responsibility for your work.

1.0
6 Oct 2023

Avoid - it is not healthy

Recommend
CEO approval
Business outlook

Pros

Some nice people, sadly many are trapped.

Cons

Many recent posts have given real insight into a culture of management by dictatorship and bullying. They have old systems, poor technology combined with an overbearing sense of being watched. We are all forced to communicate on slack so that the CEO’s can stalk everyone without having to build a proper culture. It’s sad for all of us who are trapped. As many have mentioned it is not a ‘not for profit’ (they are misleading subscribers and employees to enrich themselves). They look for introverted people in order to pay little and ensure obedience. Their contracts ensure that no one is a real employee and can be let go easily (in some markets these could be seen as disregarding local employment regulations). Unscrupulous practices delivered with arrogance and a real weirdness. Burning shirts outside their mansion to demonstrate how uncorporate they are, to supposedly being attacked by crows and suffering concussion. Beware and avoid.

avatar
Interaction Design Foundation Response
2y
Dear C. You’ve now posted 5 consecutive 1-star reviews in intervals of a few days. You’ve called management “sociopathic” and written statements such as “DON'T. BE. TRASH”. In the spirit of openness and factuality, we do want to gently note something about your case: we spent many, many months investing in attempting to get your performance to an acceptable level. A normal Performance Improvement Plan (PIP) takes a maximum of a month in most companies before they exit a person if the person cannot reach an acceptable level of performance. In your case, we went above and beyond our normal protocol for underperformers and spent roughly 4 months. We did it to keep you a part of our team, and it was with heavy hearts that we eventually needed to face facts, and part ways. In other words, two Team Leads as well as the co-CEO invested their time and company budgets for 4 months to try to get you to reach an acceptable level of performance. We believe we went above and beyond. With that said, we ask that you be respectful and professional in your communication. A factual and objective approach is best in these situations. Instead of using bitter or vague language, one could provide specific and concrete examples of what went wrong and how we could do better. This way, we can have a more productive and meaningful conversation. We understand that emotions can run high when you are dissatisfied. We understand that when a job does not work out, it can hurt. We wish you the very best.
1.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

None. This is not a good place to work.

Cons

CEO thinks he’s a software engineer, but he jack squat about actual engineering. This is a terrible place to work and management has completely misaligned priorities.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 73 Interaction Design Foundation reviews submitted anonymously by Interaction Design Foundation employees. Read employee reviews and ratings on Glassdoor to decide if Interaction Design Foundation is right for you.