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      JD Service Now

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      JD Service Now Reviews

      3.4

      61% would recommend to a friend

      (32 total reviews)
      avatar

      John Dietz

      69% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.5

      Culture and values

      3.4

      Career opportunities

      3.1

      Diversity and inclusion

      3.1

      Work/Life balance

      3.1

      Senior management

      JD Service Now has an employee rating of 3.4 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Service Now employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance industry (3.7 stars).

      Reviews by job title

      32 reviews
      2.0
      22 June 2020

      Poor Work Life Balance

      Plumbing technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Pay Good Benefits Package You Get A Tool Account Per Sold Hours

      Cons

      They make you work on jobs that require two people by yourself with no help. Management has a lack of respect for the employees and will never listen to the employee to make positive changes within the company.

      avatar
      JD Service Now Response
      5y
      Thank you for this feedback. I 100% agree everyone should be treated with respect. We hate to hear of this after you are gone. We provide many avenues to share your concerns with your direct manager, all the way to the owner of company.
      2.0
      10 Dec 2019

      Full of smoke and mirrors.

      Equipment operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of hours (so long as they dont send you home when you get close to 40) The people they have working for them. (For the majority)

      Cons

      They say take great care but they do the opposite for the employees. Too much overhead, the structure of nextstar seems more cult like than a tool in their inventory. Lots going on behind the scenes, smile to your face stab you right in the back. Carousel of employees for a reason.

      avatar
      JD Service Now Response
      5y
      Thank you for this feedback. You are right, there are a lot of things going on behind the scenes and we would have been more than happy to sit down with you to explain the costs of running a business. We provide many avenues to share your concerns with your direct manager, all the way to the owner of company. I wish you luck in your future endeavors..
      2.0
      4 June 2025

      Great for Experience, Family is a lie

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -JD Service Now is great for early experience and learning, some truly great and well learned people like Chris L and David R will teach you the ways. -Coworkers always made things more manageable

      Cons

      -Normal blue collar hours, not really easy for anyone -To management, you are 100% a number -Not good long term unless you make it into management, I know several people there for years who do not even make $30 an hour despite everywhere else paying more for the same experience -They did not, when I was still there, help purchase any tools when you first started so you needed to struggle on $15 an hour to purchase $1,000 in tools. Older employees would donate tools and lend them out to help but this put insane strain on people.

      Viewing 1 - 3 of 32 Reviews
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      ReviewsJD Service Now reviews

      Glassdoor has 33 JD Service Now reviews submitted anonymously by JD Service Now employees. Read employee reviews and ratings on Glassdoor to decide if JD Service Now is right for you.