Does Jacada Travel pay their employees well?

According to anonymously submitted Glassdoor reviews, Jacada Travel employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jacada Travel. This rating has been stable over the past 12 months.

How satisfied are employees working at Jacada Travel?

57% of Jacada Travel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jacada Travel 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Jacada Travel?

Travel Designer (9) , Sales (4) , Travel Concierge (4) , Operations (2) , Sales Manager (2) , Travel Specialist (2)

What are the pros of working at Jacada Travel according to real employee reviews?

"Knowledgeable and friendly colleagues all over the world." ((in 7 reviews)); "The culture is great, I feel valued and trusted to do my job." ((in 4 reviews)); "I will really miss working here and seeing what it could have become, but glad to have met some amazing people that I continue to call friends." ((in 4 reviews)); "Very flexible to ensure a good work/life balance" ((in 3 reviews))

What are the cons of working at Jacada Travel according to real employee reviews?

"Poor management and poor communication" ((in 4 reviews)); "Some employees noticed that the pension was not paid in for some months but was taken out of the wages." ((in 4 reviews)); "only Sales people (Travel Designers) gets a fantastic salary and they are praised like divas in the business, like if there was no work behind the scenes, no operations, no reservations" ((in 3 reviews)); "Finance not controlled properly and no benefits" ((in 3 reviews))

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Jacada Travel

Jacada Travel Reviews

3.7

57% would recommend to a friend

(43 total reviews)

Alex Malcolm

70% approve of CEO

63% positive business outlook

Ratings by category

4.1

Culture and values

4.1

Work/Life balance

3.9

Diversity and inclusion

3.8

Compensation and benefits

3.7

Senior management

3.4

Career opportunities

Jacada Travel has an employee rating of 3.7 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jacada Travel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

43 reviews

4.0

23 Feb 2026

Good work culture

Travel expert

Recommend

CEO approval

Business outlook

Pros

People are lush! You can be flexible with your schedule In a cool place in London They trust you to your own devices

Cons

Can work late into the night as dealing with the US market Can feel stressful during probation to hit targets

1.0

12 Apr 2025

A negative experience

Sales

Recommend

CEO approval

Business outlook

Pros

Top sellers can earn a lot of money

Cons

It depends who your manager is, some teams are better supported, allowed a voice and work together others do not. The company is not very diverse and most employees do fit a certain mould. Not everyone is treated equally. The training is patronising and feels like you are at school.

5.0

25 Mar 2025

Great company

Operations

Recommend

CEO approval

Business outlook

Pros

Flexi time Good management Focus on positive impact

Cons

Not a high salary for london

Viewing 1 - 3 of 43 Reviews

Jobs at Jacada Travel

Jacada Ground Experience Manager (GEM) - Latin America

London, England

GBP 24K - GBP 26K /yr

(Glassdoor Est.)

View job

Jacada Ground Experience Manager (GEM) - Asia Pacific Region

London, England

GBP 24K - GBP 26K /yr

(Glassdoor Est.)

View job

Jacada Ground Experience Manager (GEM) - Europe and the Middle East

London, England

GBP 24K - GBP 26K /yr

(Glassdoor Est.)

View job

Head of Positive Impact

United Kingdom

GBP 58K - GBP 58K /yr

(Employer provided)

View job