James Said Reviews

4.0

62% would recommend to a friend

(7 total reviews)

100% positive business outlook

Reviews by job title

7 reviews
1.0
26 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Beautiful showrooms and great suppliers.

Cons

The most toxic work place. The owner works and runs the business personally. Its all well and good when you start, such a great vibe. If you do something that is not what the owner wants (even though they will never tell you) the tide will change and you will be spoken to in the most passive aggressive way, you'll be constantly stressed and on edge. There is always staff drama, gossiping and favouritism. Very high turn over of staff. There is no structure or systems in place and once you are not in favour you will be asked to leave. There is no way around it, no development plans just a termination. One you leave you will be bad mouthed by management to all new team members and even clients. Stories will be made up and you will be dragged through the mud.

2.0
16 Sept 2025

Looks glamorous from the outside, but the reality is very different

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful showrooms and furniture sourced from Europe Furniture is amazing quality and well-designed Strong client database with many well-known interior designers familiar with the brand Melbourne showroom is especially impressive Suitable for people who enjoy being on the showroom floor Base salary around $70K–$80K (no commission, occasionally a small annual bonus)

Cons

inside the business there is no real management or structure — the owner runs everything herself, and there are no clear policies or support systems in place. The work environment feels toxic, with constant drama, tension, and a stressed-out team. The owner frequently complains about finances and is aware of issues happening behind her back but chooses not to act. There is also a culture of gossip and dishonesty in Sydney. Some employees play games, pretending to be supportive while spreading misinformation behind people’s backs. This creates a hostile, especially one guy in Sydney, he creates untrustworthy atmosphere where you always feel the need to watch your back. Overall, while the furniture is stunning and the showrooms look impressive, the workplace culture is extremely negative and unsustainable. No room to grow.

5.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

After 8 years in the interior design industry, this is by far the best company I’ve worked for. Leadership is supportive, open to new ideas, and genuinely encourages professional growth. You’re always given opportunities to contribute creatively, and your opinions are truly valued. The team is experienced, loyal, and respected. Most importantly, a group of staffs has been working here for awhile now- a reflection of how much the company values dedication and talent.

Cons

Genuinely, nothing I can think as of right now.

Viewing 1 - 3 of 7 Reviews

Glassdoor has 8 James Said reviews submitted anonymously by James Said employees. Read employee reviews and ratings on Glassdoor to decide if James Said is right for you.