Where do I start, When I first come to the company I was happy to find something interesting, learning about Japanese culture and it seemed like a place I would like to work in to gain more experience but over the time the place gets worst and worse.
First thing when coming into the company was that the pay was horrible until the big changes a few months later from 7.31 to 8 pounds(Which was even a hassle as they didn’t even want to high the pay rise and thought the money before was okay for us….. and with that took the 75 percent discount to now 20 percent and we couldn’t eat the counter food only the staff lunch which was not nice, no passion, no soul….)
but I will more complain that they will make you work long hours, (to add there... only get 30 minutes of break no matter if you work more than 8 hours) to find out you did even get the right paycheck at the end of the month. It really made a lot of people upset and what made things worse was that they expected people to get the missing money the next month. Like we Humans, we have family, bills, yourself to support.
The company doesn’t follow the British rules and think they are in Japan, the way they treat the staff but also how things run. The many health hazards I keep finding. I am surprised the place hasn’t been shut down. The general staff care about the customers and giving them the best experience that's in hospitality and sales. However, I feel the company is more on how to make more profit, even quick money and lost the passion for what was originally wanted when it first started. I feel the company is a con.
The management is….. I don’t even know what to say about them, only the fact why are they in management?
Is because they either Japanese in the sense they friends with other higher management (I wouldn’t discriminate all Asians but saying that if you don’t have the skills, know how the company run, etc then why are you part of the management) I see people who I barely been in the company get on top but people who been working in the company longer to make everything works and they get nothing even a chance to get promoted and if they do - they get horrible pay and someone who might be friends with the management get more than them. It's NOT FAIR!
They never follow the pay guide, always different pay for different people which was unfair, I barely speak about my pay as it’s no one business but of course people will talk and even had to discuss my situation with management about my pay as it was wrong. The starting pay was 8 pounds, then 8.25 when pass probation then 8.75 for specialist and 9.00 can’t remember for and then 9.50 for team leader…. And then the salary base for supervisor upwards but I keep founding out some new people were getting 9 pounds which again is unfair. What’s the point having a paid guide if you can’t follow it.
There is no communication at all, it’s really bad to point sometime you come in a day and something was changed and customers might mention it and you had no clue about it or the fact you find out from another colleague. They don’t treat staff well mentally and physically and to top that we get into trouble for things that I am like okay then… questionable but there are far more people I know who done worst and then get away with it. They don’t care about you and even with a doctor note you still get a record of improvement. We are not dogs or Robot, we humans, remember we work for you guys to make the company better, if not then… you just going to get a lot of bad reviews or people going to get angry or worst you not going to have anyone running the store.
I know my review or suggesting will not help the company but hopefully help people who want to know.
