JetClosing Reviews

3.9

52% would recommend to a friend

(41 total reviews)
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Anna Collins

49% approve of CEO

41% positive business outlook

JetClosing has an employee rating of 3.9 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetClosing employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

41 reviews
1.0
3 June 2021

Toxic Work Environment

Recommend
CEO approval
Business outlook

Pros

Free health care at the time, PTO and vacation, parking voucher for HQ, Trinet discounts

Cons

Paid lower than industry standard, lack of manager leadership, lack of support and resources, the ones that actually do their job are not rewarded and have to pick up the slack for those who don't do their job, no annual raises, they only promote those they favor, last but not least people don't answer their phones.

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JetClosing Response
4y
Hello, we are sorry to hear that you had a negative experience working at JetClosing. Reinventing a centuries old industry is not without challenges, and creating a positive and supportive environment throughout the journey is always a top priority. We want, seek and value customer and employee feedback and want to learn more from your experience. If there are more specifics that you’d be willing to share, please reach out to hr@jetclosing.com so we can schedule time to connect.
1.0
6 Aug 2021

Operations "management" is the worst

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you work in Operations, there are zero pros. Long hours, low pay, unqualified managers. I can't really speak for other departments.

Cons

Someone else nailed it when they said: "Unqualified people were promoted to undeserved roles." This is Operations at JetClosing in a nutshell. There is no leadership in Ops, just managers by title only who hide behind "process development and enhancement" to get out of helping their teams do the actual work. The department has been running on fumes for the last year. An unqualified team member was needlessly promoted--probably to throw more money at them to keep them from quitting. This created a toxic atmosphere that only grew worse over time. Everyone in Ops is grossly overworked and underpaid. There is no transparency and I have no idea what Ops managers do all day but it's not actually helping Ops. So many good people have come and gone, it's a revolving door. It used to be good but it will never recover with the current managers in place.

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JetClosing Response
4y
Thank you for taking the time to share your feedback with us. We are sorry you had a negative experience working at JetClosing. Over the past three months, we have hired and onboarded three experienced external Operations Managers to deliver operational excellence and develop employees. If there’s additional feedback that you’d feel comfortable sharing, please send us an email at hr@jetclosing.com so we can discuss further.
1.0
23 Jan 2021

It’s not what they promise and promote

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I cannot think of any.

Cons

Management, lack of training, no support for the ops team, lack of employee development, dead end job, pay way below industry standards, the bonuses are insulting

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JetClosing Response
5y
Hi, and thank you for taking the time to leave us a review. We are not used to receiving one star reviews and are sorry to hear that your experience working here has been unsatisfactory. We appreciate your feedback and will use it to evaluate existing processes and make improvements to our employee experience. I’d love to schedule time to learn more about your experience at JetClosing and see if we can work towards potential resolutions. If you'd feel comfortable sharing more detail, please contact HR (hr@jetclosing.com) so that we can learn more.
Viewing 1 - 3 of 41 Reviews

Glassdoor has 42 JetClosing reviews submitted anonymously by JetClosing employees. Read employee reviews and ratings on Glassdoor to decide if JetClosing is right for you.