Jetpay Payroll Services Reviews

3.7

57% would recommend to a friend

(9 total reviews)

Michael Pires

59% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9 reviews)

Reviews by job title

9 reviews

5.0

20 Apr 2018

Its great to have a voice

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

JetPay is growing and I am so excited to be part of the company right now. I have worked for several companies over the years and never have I felt like I can make such a difference., I really have a voice and am encouraged to suggest ideas and make things more "effortless" for me, my teammates, our customers. Its awesome!

Cons

We have been rolling out Salesforce to manage everything going on with our customers, its a great tool but we still have some bugs to work out and some workflows to improve. However I know our leadership team is committed to improvements so I am confident its just a matter of time.

3.0

1 Feb 2016

50/50

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great EVP, he really cares about the team...

Cons

The company is going through a lot of growing pains...

Jetpay Payroll Services Response

8y

There is a lot written about growth and how "growing pains" can be a real thing for any company, it can feel painful (hence the term) at times and change/evolution is hard - it can get uncomfortable along the way. We have a great group of associates who work hard and care about our customers, they come to work each day and do the right thing - this cannot be taught and we are fortunate. The evolution becomes easier to adjust to in time. Leadership is extremely open to feedback and ready/willing to discuss and improve how we work with our customers and the market and we encourage all associates to use the open door policy created by management to share constructive ideas and suggestions to continue to help the company grow and improve in any way we can.

1.0

20 Nov 2018

Jetpay is not a company that values or respects their employees

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Most non-manaegement employees were easy to work with.

Cons

Complete disorganization throughout the entire company from the CEO on down. The new "Jetpay" is solely focused on profits and the customer experience and satisfaction is almost an after thought.

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