Jhpiego Reviews

3.9

79% would recommend to a friend

(342 total reviews)
avatar

Leslie D. Mancuso

85% approve of CEO

70% positive business outlook

Jhpiego has an employee rating of 3.9 out of 5 stars, based on 342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jhpiego employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

342 reviews
1.0
24 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Project management/ops experience, some travel depending on your portfolio and supervisor. But. Most. Importantly: An Excellent Crash Course On How To Navigate A Highly Dysfunctional Organization With Outdated Systems, Out Of Touch Leadership, Inept HR, And The Knowledge That Anything You Will Eventually Do After Leaving Jhpiego Will Feel Like A Cakewalk!

Cons

HR and senior leadership are the biggest con[s]-artists (see what I did there?) and they impact how the rest of the organization functions (using the term *functions* here loosely). You might notice on this Glassdoor page that a majority of the positive reviews come from the field. Take this with a grain of salt since field staff are asked to post positive reviews by HR, while HR emails HQ staff advising them not to post negative reviews because “it’s not the most effective way to have complaints addressed.” Let’s marinate on that for a sec…Jhpiego, because it sounds like you’re not too clear on what Glassdoor is for, silly! This is a platform to REVIEW companies, and this is what a bad review looks like, (purrdy, ain’t she?). Frankly, we are way past trying to get your attention regarding our grievances. As they say in the navy (maybe?) that ship has sailed. We now understand the not-so-secret truth: HR works to protect Jhpiego, not Jhpiego staff. To put all this another way, in perhaps a more 2020 “friendly” context, Jhpiego is like the Trump of the public health/non-profit world: totally incompetent, combative, disrespectful, and delusional. If you are a senior leadership sycophant and clearly inept at your job, you might get promoted. If you hunker down, actually DO your job and break your back while you do it, congrats! you will burn out super fast and likely quit (if a restructure doesn’t catch you first… Boo!!). Also, well before COVID hit, staff were already trying to socially distance themselves from the chaos that is the Baltimore office, but Jhpiego put the kibosh on that and then “restructured” everyone who was already working remotely. It took a PANDEMIC for them to come around on that policy. Likely only temporary of course. Jhpiego views and treats most of their staff (particularly more “junior” staff) as totally replaceable (which, to be fair, is technically true since the Millennial/Gen Z faucet won’t be running dry any time soon) but c’mon Jhpiego! You know better! You’re not supposed to make people FEEL replaceable, **hello office morale 101**. This treatment is pervasive, no matter how hard staff work (and should you apply, receive, and accept an offer, expect to work very long, hard hours with nothing in return for your efforts). They will milk every last drop out of you, banking on/exploiting your “passion for the mission.” You may join and think you’ll make new friends and maybe even find a mentor. Think again! Senior leadership encourages backstabbing, competition, and promotes a culture of gossip. Instead of friendship, mentorship, and a cordial workplace environment expect a healthy dose of distrust among staff and a side of zero transparency… then toss in a colleague or supervisor taking credit for your work and you got a meal! yum! Imagine all this on top of the already incredibly demanding work of international program management!? Exciting stuff.

2.0
3 July 2019
Recommend
CEO approval
Business outlook

Pros

It's great location in Fells Point and walk-ability for those who live in the neighborhood is literally what kept me there for so long. Also the JHU benefits. I would say the flexible working environment was also a pro that I enjoyed but they have since done away with any of that.

Cons

The recent downsizing and staff layoffs shook my faith in the organization. It was poorly concocted and poorly executed, resulting in confusion, hurt feelings, rumors and constant anxiety. Granted, downsizing due to lack of funding is never easy. But the ad hoc way in which it was handled this spring (and is still ongoing) was perhaps the worst possible for morale and retention. Not to mention the amount of institutional knowledge that just flew out the door has the potential to cripple some operational functions moving forward. It's clear that some of the Senior Leadership is fairly clueless about the day to day operations and systems management that are under their purview. Also there is a serious air of favoritism. Some teams and people are clearly treasured (usually because of their achievements but sometimes not). Which leaves little room for others to catch a break or move up in their career. It was painful for me to watch some of my colleagues and friends wear themselves out for years, trying to impress their supervisor or team lead only to be passed up for opportunities over and over. Eventually they will all just leave, as I did.

1.0
24 May 2020
Recommend
CEO approval
Business outlook

Pros

- Good pay for senior staff - Lots of holiday time due to being part of the university - Smart technical and programmatic people

Cons

- THE NAME. No one can pronounce it. The logo is equally baffling. - THE SYSTEMS. Need a contract signed? A travel expense reimbursed? It will take 6 months of your life or maybe even a year - Every 6 months they restructure - Toxic, bitter, back-stabbing, punitive work environment - CEO is glaringly American in a way that puts off anyone from overseas. Arrogant, disconnected from staff, disconnected from the cutting edge landscape of global health. - Leadership Team is isolated from the workers. They make decisions literally in a separate tower from the rest of the organization. Sometimes they are communicated to staff, most often they are not. - Management tolerates abusive behavior by senior staff. Some Directors are cruel, arrogant, steal credit for their teams' work - Org way overspent and overhired in the boom years and now it's busting. There have already been 2 rounds of massive layoffs in 2019 and another is coming. The org lost almost all of its technical and programmatic talent. - Jhpiego's administrative departments are in complete shambles. Finance was so bad the entire department was fired. Contracts people take naps in their offices. HR regularly lies to staff and will never put anything down on paper to avoid committing to anything. I strongly suspect they also write false, positive Glassdoor reviews to boost Jhpiego's reputation. - While the office is in a beautiful location right on the water, the building itself is freezing cold, dark, decaying and molding. Senior staff have cushy offices while everyone else, even those working 3 decades, sit in dark, open cubicles where everything can be heard. The conference room is a dark ice box built for 100 capacity but every month we cram into it for the staff meeting of 350 or so people - No upwards mobility for junior staff

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Glassdoor has 431 Jhpiego reviews submitted anonymously by Jhpiego employees. Read employee reviews and ratings on Glassdoor to decide if Jhpiego is right for you.