Question 1

Does John Hancock Life Insurance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, John Hancock Life Insurance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Hancock Life Insurance. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at John Hancock Life Insurance?

Accepted Answer

74% of John Hancock Life Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated John Hancock Life Insurance 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

Question 3

What are the top reviewed jobs at John Hancock Life Insurance?

Accepted Answer

Customer Service Representative (7), Actuarial Associate (2), Customer Service Representative (CSR) (2), Sales Associate (2), Sales Support Specialist (2)

Question 4

What are the pros of working at John Hancock Life Insurance according to real employee reviews?

Accepted Answer

"Great benefits with remote working availability" ((in 8 reviews)); "My team gave me key insights into what's to be expected of this role and got to experience working with their models." ((in 3 reviews)); "Great people." ((in 3 reviews)); "Lots of opportunity, Great experience." ((in 3 reviews))

Question 5

What are the cons of working at John Hancock Life Insurance according to real employee reviews?

Accepted Answer

"Salary isn't as competitive as other locations" ((in 3 reviews)); "Lots of buzz words about mental health awareness but when a mid level manager goes to HR or to their senior leader about a concern often you are viewed as the squeaky wheel instead of addressing the issue." ((in 2 reviews))

Question 6

What are employees saying about John Hancock Life Insurance redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about John Hancock Life Insurance redundancy and their outlook for job security at John Hancock Life Insurance in 2026.

John Hancock Life Insurance

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Great work culture, but concerns over AI initiatives

Supportive environment with room for improvement on benefits

Great company

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