Does John Hancock pay their employees well?

According to anonymously submitted Glassdoor reviews, John Hancock employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Hancock. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at John Hancock?

80% of John Hancock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Hancock 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at John Hancock?

Customer Service Representative (37) , Business Analyst (30) , Director (29) , Intern (29) , Actuarial Co-op (19) , Analyst (17) , Manager (16) , Software Engineer (15) , Financial Analyst (12) , Internal Business Consultant (12) , Internal Sales Consultant (12) , Sales Support Specialist (12) , Internal Wholesaler (11) , Investment Analyst (11) , Actuarial Intern (10)

What are the pros of working at John Hancock according to real employee reviews?

"The benefits were great very good." ((in 153 reviews)); "Great people and products" ((in 122 reviews)); "There is definitely good work life balance and a lot of fun things to do in the area." ((in 91 reviews)); "Great culture and purpose driven" ((in 72 reviews)); "Great Teams and Good Values" ((in 32 reviews))

What are the cons of working at John Hancock according to real employee reviews?

"Under poor management you will be held back." ((in 54 reviews)); "Pay is low" ((in 41 reviews)); "Low salary compared to other companies and colleagues." ((in 32 reviews)); "If you don't get a good manager you have no future." ((in 26 reviews)); "Communication with outside vendors is often a difficult and frustrating process." ((in 16 reviews))

What are employees saying about John Hancock redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about John Hancock redundancy and their outlook for job security at John Hancock in 2026.

John Hancock Reviews

3.9

80% would recommend to a friend

(1,105 total reviews)

Marianne Harrison

77% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,105 reviews)

John Hancock has an employee rating of 3.9 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Hancock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

23 Sept 2020

Good place good opportunity

Manager

Recommend

CEO approval

Business outlook

Pros

Good place to work. Nice work life balance

Cons

No cons. Good place to work

John Hancock Response

5y

We appreciate you sharing your feedback! We recognize that our organization is comprised of talented individuals and are happy to hear that you value your experience with us.

4.0

11 Aug 2019

Overall Experience as assistant

Assistant

Recommend

CEO approval

Business outlook

Pros

- Fast team - Reliable - Fairly compensated - Over time rate was high

Cons

- A Lot of contact hours -

John Hancock Response

6y

Thank you for sharing your feedback. We're happy to know you are having a positive experience.

1.0

29 June 2018

Don’t Work Here - You will get laid off.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexibility of work from home program.

Cons

Don’t work here if you want a stable job or wish to advance your career. The company has been suffering financially ever since it’s bought by Manulife and have outsourced most jobs. There are layoffs every few months and minimum increase in salary or bonus for the ones that stay, with twice the amount of work. Technology is lacking and resources are scarce. It's all about cutting costs. Lower management will not treat employees with respect or value them at all. Senior management is brutal and cut throat. You can dedicate your service for years with no advancement and will only get a severance in return.

John Hancock Response

7y

Thank you for sharing your review. We are sorry to hear you did not have the best experience with us. If you wish to follow up further, please email TalentAcquisition@jhancock.com.

Viewing 1 - 3 of 1,105 Reviews

Jobs at John Hancock

Client Service Manager

Boston, MA

·

USD 62K - USD 103K /yr

(Employer provided)

View job

Relationship Manager - Core market

Remote

·

USD 82K - USD 142K /yr

(Employer provided)

View job

John Hancock

John Hancock Reviews

Company ratings over time

Reviews by job title

Good place good opportunity

Overall Experience as assistant

Don’t Work Here - You will get laid off.

Jobs at John Hancock

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