Joy Reviews

Firstly the 'interview' process - incredibly unprofessional and more like a police interrogation. Completely off topic and it involved rude remarks made against my family, casual racism and some sexual harassment too - then offered the job with an unbelievably low salary by saying my experience and skills are basically worthless and useless to them. Never have I felt so degraded after such an unprofessional interview! These last approx. 2 hours (record length was over 6 hours) The work environment is absolutely toxic. They'll hack away at your confidence and seeing people cry is standard. The worst thing is it's probably not even important whatever you're being screamed at. The role you've signed up for is most likely copied from another similar job description on google. You won't be doing any of it! You will be asked to do the most stupidest things that really have nothing to do with you! And then if you dare even say anything about it, a big fuss will be caused and another half a day wasted over something you shouldn't be doing to begin with! For example, if you join as a receptionist don't expect to be sitting in a nice reception greeting people, oh no you'll have to do everything from reception to PR,buying,marketing, cleaner, event organiser, customer service, and other non-job related duties such as ironing, picking up certain peoples dry cleaning and lunches and delivering home appliances to stores more than 2 hours away! It's the Joy way to have at least 3-4 people leave each month in head office and nothing was ever done about it! It was a common thing to see someone there one day and then never heard of again. It's not normal to have that many people leave all the time, a good company would look into the reasons why people are leaving and change things. On top of that clothes are of very low quality (hence why the website has such high returns everyday), the designs are awful and they are really expensive for what they are! The product is just all over the place and the quirky gifts don't go alongside the clothes they sell! This company lacks the absolute basics of business and practically every decision made is just awful. There is zero strategy, no direction from management, the owners of the company don't even know who they are targeting! (Which is evident if you ever go into one of the stores or just look at the products online) One day several people were told to quickly come up with the companys objectives and it's target market - shouldn't this come from the owners themselves?? If they don't know then how is someone on their first day of work suppose to know? Madness!! It doesn't take a genius to work out, if a store can't even make £100 a day, it's not worth opening!! Aside from opening lots of unnecessary stores, there is no control over any spending and some of it has got nothing to do with the business! There is a constant worry every month that you won't get paid, this job cannot guarantee you job security in the next week, never mind in the next month! The company has no money and is weeks away from bankruptcy the way it's being run! Overall extremely poor communication from the top (or when there is communication it's some sort of abuse/rude comment/put down) lack of direction and money, no company strategy, lies being told left,right and centre and run by people who have no idea what they are doing and thrive off bullying, intimidating and abusing people. There is honestly some truely shocking behaviour i've had to witness from the top, such as making fun of people after traumatic incidents, a written list of people they want to fire, screaming at bankers for money and making up numbers and invoices in order to get deals and money. This along with bringing a pet into the office without informing everyone, being forced to vacuum the floor, empty all the bins despite them paying for cleaners and no fire drill whatsoever in over a year just shows that these people haven't got a clue what they are doing! It's absolutely disgraceful how things are run and how people are treated! We all know who has written the fake reviews below (you can tell because all the cons are actually positive and the spelling/grammar is appalling) and they are a prime example of what Joy does; rather than face the real problems and addressing it they simply lie and post false reviews thinking that will solve the problem. In fact many people at head office were asked and pressured into posting these positive reviews! If you want to be bullied daily, lied to and be part of a company that cannot guarantee you'll get paid every month, then this is the company for you!!

Most of the positive reviews on here are actually Head Office employees who are forced to do it. Truth is that they are a toxic company who do not care about their employees in any way whatsoever. Clothes are of low quality therefore returns are high. Management is selected poorly, and those that are actually good at their job are unappreciated. EVERY single person that has worked there for all the years I was there, left for the same reason; the place drains you of your life and soul. It's ironic that it is called JOY because it is quite the opposite.