Joybird Reviews

3.0

34% would recommend to a friend

(58 total reviews)

Chris Stormer

62% approve of CEO

33% positive business outlook

Joybird has an employee rating of 3.0 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Joybird employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

58 reviews
1.0
13 Dec 2017

DO NOT WORK HERE.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. This is a zero star review.

Cons

In all seriousness, working here was the worst experience I've had in my career. The "execs" have no communication skills are scattered between two countries and seem to be running on four separate agendas. The people running this company are incredibly arrogant and drunk off of their own image. As stated in another review, they like to fancy themselves as some cutting edge tech company -- the reality however is that this place is run by a mediocre UI/UX wannabe whose only focus is on "web technology" but has NO CLUE how to translate that into a sustainable, A-list business model. They like to think they have some sort of lofty ethos, but the reality is that none of the principals know what they're doing. The brand basically steals designs from all the major players (west elm, etc..) and then gives them a new name. The flow of cease and desist letters to the office is constant. OR, they buy a bunch of cheap crap products from China and slap it on the website. Job security is non existent. Since they can't keep a cohesive business plan together, their "grasping at straws" approach to doing business means that they run through talent like paper towels. They hire you and once they've decided to move on to some new, misguided business tack -- they drop you. When they fire you, they basically lie to your face about the reason (there is none since its about THEM making "business decisions" that they can't own up to honestly -- and less about you or your performance -- even though they love to make it seem like everyone in the world falls short of their eternal brilliance) and will go so far as to slander you to your former colleagues once the ax drops. These people are the lowest of the low. They get you to buy in to their BS by hiring you and then seem to take perverse pleasure in doing people in. Garbage. Most disturbing is the complete lack of professionalism in the office. There are inappropriate romantic relationships between certain management and suboordinates. Literal harassers in the office that are ignored. The HR dept. is MAYBE 6 months old. Its a mess. a MESS. The favoritism in that office is so thick you can slice it with a spoon. They talk all this talk about creating a culture -- but -- the culture they have created is one of lecherous favoritism and less about being truly interested in growing the people that they have working for them. There's absolutely no transparency here. And lastly as stated in the other review --The majority of the positive reviews here came from being PRESSURED to add them so that the true nature of their "business" would be obscured on Glassdoor. If you are a driven, self respecting, friendly and fair minded professional that has goals and is on a career trajectory -- DO NOT EVEN BOTHER WITH THIS PLACE. YOU WILL BE MAKING A GRAVE MISTAKE AND TAKING MASSIVE STEPS BACKWARD. You've been warned.

1.0
25 Oct 2017

Smoke and Mirrors

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-most of the staff is truly knowledgeable about what they're doing and are eager to help and teach when necessary -the customer service department is stellar - the backbone of the entire operation by far. They've forever spoiled me when expecting top-notch service because they truly work tirelessly to go above and beyond for the customers -perks like a fully stocked kitchen, cocktails, lunch every so often from yummy places, flexible time off, and a great benefits package -(mostly) genuinely nice co-workers -discounts on furniture and products -lots of parties. like, all the time

Cons

Consider this a ZERO-STAR review. -COMMERCE. Yes, it's close to many of the "core" employees (aka, the ones that matter more than anyone else - I'll get to that in a sec), but it's awful for everyone else. Sometimes, they bandy about moving somewhere more fairly located for everyone but, at the end of the day, it's the needs of the founders and their close circle that matter the most -one word: NEP. O. TISM. So much. So, so much. There are certain "protected" people in the office who can do no wrong no matter what because they're friends, family or SOs with the founders. In a start-up environment, it makes sense that the first group of employees will be pooled from that group, but when outside hires start, they need to be held to the exact same standard as everyone else. Oh, they'll tell you that everyone is equal and no one is protected, but that's utter BS and everyone (at least the outside hires, lol) knows it. There have been several employees quit over one specific person (who, I believe, the other negative review was referring to, honestly), but that person has faced virtually no repercussions whatsoever. Good, hard-working, extremely talented people who were open and honest with management about why they left quit for nothing - the most this person got was a few stern "talking-tos" and promises to the rest of the staff that he/she would be "better." Nooooope. Also, if you want to know who the protected people are, look for anyone in a numbered baseball shirt - yep, at the last Christmas party, a select, special few were presented with these shirts as a way to recognize them as the OGs - and the protected people. -echoing the other negative review here: there's zero job security and upper management is so shady and absolutely uncommunicative with employees that you live in fear every day that you'll be let go. And because the "execs" at Joybird (term used extremely loosely here) believe themselves to be renegades, Silicon Valley-wannabes who just happen to make furniture instead of innovative software and devices, they're all good to unceremoniously and cold-heartedly let go of anyone who stumbles. They love to say "we value heart and work ethic over skills," painting themselves as nurturers and Joybird as a safe environment to grow and blossom, but no way. Absolutely not. If someone is unsuited, they're gone, regardless of how passionate they are about the product. No ifs, ands, or buts. That is, if you're not in the inner circle, obviously! -you're practically forced to work around the clock. At first, I, personally, didn't really mind because I found the work rewarding and genuinely liked what I did there and was able to see the results of my actions. But after months and months of always being "on call" (even when I took some of that precious flexible time off - most nights I'd leave work and go home and go back to work), and getting no benefit or reward, I was told during a meeting with mgmt that if they saw me "working more off-hours and weekends" that they might "consider" me for a raise - even though I'd been doing that for the full year I'd been there. I was floored. I already had no life because I was virtually working round-the-clock. In short, Joybird only values those who completely give up their work/life balance to devote all their time and energy to the company; those who stay hours late are applauded and rewarded. But those who only work a few hours overtime every day and give up their nights/weekends aren't doing enough or putting enough in. It's impossible to keep working at that pace for so long, especially when there's no benefit. -misogyny. Lots of it. The women plan the parties and the guys come; they clean up, the guys go back to work. My direct (male) manager once told me - verbatim - when an outside vendor we were working with changed her mind on a project that it "must be her time of the month." If you're a woman, you won't be treated as an equal. I saw one of my male coworkers receive generous raises (I was, perhaps accidentally but probably to rub it in my face, forwarded emails by my manager that explicitly stated such) while I wasn't even considered for one, even at my one-year mark. The men use language like "bro" all. the. time, and while that may be a symptom of a "young" company, it's not exactly encouraging or empowering for women trying to get on an equal playing field with male counterparts who may or may not be as qualified as they are. It's intimidating. -lack of transparency. Tons of secret meetings, sometimes all day long, which just inspires more fear about job security. Absolutely no communication to team members or subordinates, but mgmt still expects you to magically know everything that's going on. A lot of the time it feels like mgmt is suspicious of how you're spending your time with zero actionable items or accountability being assigned. They're unwilling to talk you through things, but if you're not running on some invisible schedule, you'll be reprimanded. -management tends to outright screw with you. My direct manager canceled a series of meetings with me for WEEKS before I left, simply to prove (I believe - again, no concrete evidence but a lot of anecdotal from experience at Joybird) that I wouldn't stand up and insist we had a meeting. Why play head games? There are so many at Joybird - with everyone. -also, all the positive reviews here were written after marketing approached employees to add positive reviews to make Joybird look better on Glassdoor - I know for a fact two of them were and the rest look like the same positive propaganda. Fake.

1.0
18 Aug 2017

Not a joy

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees are helpful and friendly.

Cons

For anyone considering applying at Joybird, do a quick LinkedIn search of past employees and you will begin to notice a trend that many new hires do not last longer than 3 to 9 months. The attrition rate for teams, marketing and creative in particular, is absurd. Management is aware that many current employees are worried and feel vulnerable but they have done little to address it. It is hard to do your job well when a manager is seemingly borderline megalomanic believing that only he is capable of doing the job right and fires anyone who doesn't fall in line.

Viewing 1 - 3 of 58 Reviews

Glassdoor has 62 Joybird reviews submitted anonymously by Joybird employees. Read employee reviews and ratings on Glassdoor to decide if Joybird is right for you.