Does Jump Plus pay their employees well?

According to anonymously submitted Glassdoor reviews, Jump Plus employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Jump Plus. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Jump Plus?

40% of Jump Plus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jump Plus 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Jump Plus?

Sales Associate (22) , Technician (16) , Store Manager (9) , Service Technician (7) , Assistant Manager (6) , IOS Technician (5) , Administrator (4) , Manager (4) , Sales (4) , Keyholder/Floor Leader (3) , Sales Lead (3) , Sales Representative (3) , Administrative (2) , Certified Macintosh Technician (2) , Computer Repair Technician (2)

What are the pros of working at Jump Plus according to real employee reviews?

"Most of your coworkers you will be amazing and really great people to work with" ((in 11 reviews)); "Great team to work with." ((in 8 reviews)); "Great Coworkers" ((in 7 reviews)); "Good Benefits" ((in 6 reviews)); "Decent commission at the sales level, and bonuses at the administrative positions." ((in 4 reviews))

What are the cons of working at Jump Plus according to real employee reviews?

"Bad management" ((in 17 reviews)); "They didn'y pay any attention to employee woes and followed whatever the upper management said." ((in 12 reviews)); "On top of that you get close to minimum wage for basically doing the work of an assistant manager that averages around a 50k salary in every other retail setting." ((in 7 reviews)); "Very less pay Micromanaging Leaders Expect you to work after company hours too" ((in 5 reviews)); "Your manager will be passive aggressive & unprofessional" ((in 4 reviews))

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Jump Plus

Jump Plus Reviews

3.0

40% would recommend to a friend

(149 total reviews)

Joseph Schneeweiss

58% approve of CEO

45% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.0

Culture and values

3.0

Work/Life balance

2.8

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Jump Plus has an employee rating of 3.0 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

149 reviews

5.0

11 Jan 2026

environment

Technician

Recommend

CEO approval

Business outlook

Pros

Lot to learn and better than typical sales jobs

Cons

Salary is not much, and growth is slow

5.0

26 Sept 2024

A growing company

Floor lead

Recommend

CEO approval

Business outlook

Pros

Great discounts on accessories, decent benefits and savings off your plan+ device with the select carriers. HR and the operations team are incredible to work with, super supportive and resourceful. I will mention managers and HQ certainly try to maintain zero tolerance for any abusive behaviour or language used towards staff in store.

Cons

Commission structure doesn’t guarantee commission off every sale or any commission from any sales throughout the month unless you hit specific targets. Hourly wage is not as competitive either and receiving a raise can take time. Customer interactions can more often than not start off a little bumpy. Sometimes even stretch beyond involving some verbal abuse. However it is expected as a there are many different types of customers coming in with broken devices that need them fixed as they use them for school, work, etc. Sometimes it feels as if HQ in general is spread very thin so getting support on certain things may take time. (It was something actively being worked on and showing improvements on before my departure though)

5.0

25 Sept 2024

Friendly atmosphere

Technician

Recommend

CEO approval

Business outlook

Pros

It was nice experience working with Jumpplus, whole staff is supportive and really helpful. I used to love going for work. And working there is actually interesting.

Cons

No cons, it is a good company .

Viewing 1 - 3 of 149 Reviews

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Jobs at Jump Plus

Apple Technician

Dieppe

CAD 50K - CAD 80K /yr

Retail Sales (with a passion for Apple products)

Canada

View job

Assistant Store Manager (with a passion for Apple)