The employee turnover rate is astronomical. Workers are routinely fired for trivial reasons or quit due to the toxic workplace culture.
Most of the profit intended to help the homeless in reality goes to a management company called SMCO Thrift which charges KARM excessively for their minimal services. Karm 'STORES' is not a legitimate non-profit. It's very much for profit for the management company. The management company takes a dollar and sends a nickel to the rescue mission.
Leadership is poor at best. At the beginning of the COVID crisis, a store director told an elderly employee she wasn't allowed to wear a mask because they didn't want people to be scared that came in the store.
Customers complain nonstop about overpriced items.
Dumpster divers routinely brag about earning huge profits from trashed items that were priced too high to be actually sold.
Workplace benefits are none. No snacks provided, filthy break rooms, 30 min OFF the clock lunch. Occasional cheap lunch provided once every few months as a reward for meeting a trivial goal which goes up and down every other month.
