KOJO Reviews

3.5

65% would recommend to a friend

(19 total reviews)

Stephen Lord and Dale Roberts

72% approve of CEO

41% positive business outlook

KOJO has an employee rating of 3.5 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KOJO employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

19 reviews
1.0
5 June 2022

don't work there

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

i don't have anything positive to say

Cons

Quality content at the expense of their staff - both wages and wellbeing. HUGE staff turnover. Toxic over-working culture perpetuated by poor (or intentionally unaware) leadership and middle-managers who can manage projects but not people. I wasn't aware until I moved on, but they do have a reputation for low salaries and low job satisfaction. wish i had known that before i worked there.

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KOJO Response
3y
Thank you for your honest feedback. We're sorry your experience of working at KOJO isn't as we intended, that your pay was a concern for you, and that the opportunities for growth and wellbeing we provide at KOJO didn't hit the mark from your point of view. Based on a number of different measures & sources of information, we don't believe we have a "toxic over-working culture" or that we pay 'low salaries'. For example, our annual employee voluntary turnover for the last year is just over 3% and our recent engagement survey results show employee engagement is 78% and our eNPS is 81%. However, if you have specific examples or stories to share, we would be very grateful to hear these so we can take action to address any issues immediately. We hope you've found a new role that pays you what you feel is right for your skills and experience, and moreover, allows you to do work you're proud of and feel a sense of accomplishment. All the best.
2.0
4 June 2025

Very Mixed Experience

Recommend
CEO approval
Business outlook

Pros

There are undoubtedly some exceptionally talented individuals within the team who work incredibly hard.

Cons

I had a mixed experience during my time at Kojo. There are undoubtedly some exceptionally talented individuals within the team who work incredibly hard. However, I also observed, particularly at the management level, a notable lack of experience and a limited understanding of what is required to deliver a consistently professional product. Unfortunately, there also appeared to be little willingness to engage with or learn from those who possess that knowledge. In my personal experience, I encountered unprofessional behavior from some members of management and in some occasions I would call it bullying. For example, when I respectfully requested clarification around my responsibilities, I was met with a response that was both inappropriate and hostile – You’ll do whatever the f*** I tell you to do. Additionally, I witnessed high levels of stress and burnout among staff—more so than in any other workplace I’ve encountered in my 20-year career. These issues were not meaningfully addressed by management or HR, despite the presence of a dedicated “Head of Employee Wellbeing.” Staff turnover was also notably high, which further impacted team cohesion and morale. Given my experience, I would not recommend Kojo as a fulfilling or supportive place to work. If considering a role there, I would advise doing so on a freelance basis and remaining professionally distant from internal politics.

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KOJO Response
1y
Thank you for taking the time to share your experience. We’re proud of the talented people who make up KOJO and are genuinely sorry to hear that your time with us did not reflect the professional and respectful environment we strive to create. We take concerns around conduct and staff wellbeing very seriously. These areas are under active review as part of our commitment to maintaining a positive and inclusive workplace culture. We value the contributions you made during your time with KOJO and wish you all the best in your career ahead. — KOJO Leadership Team
5.0
13 Aug 2022

Great culture

Recommend
CEO approval
Business outlook

Pros

People are fantastic. You get to create a diverse portfolio quite quickly. Your clients love you.

Cons

Still an agency at heart. Limited budgets and needs to wear a few hats to get the job done

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KOJO Response
3y
Thank you so much for your review and for your insights in to what its like to work at KOJO. We are also really grateful for your suggestions on how we can continue to improve our culture through leadership development and clear growth opportunities.
Viewing 1 - 3 of 19 Reviews

Glassdoor has 25 KOJO reviews submitted anonymously by KOJO employees. Read employee reviews and ratings on Glassdoor to decide if KOJO is right for you.