Upper management is very short sighted in regards to money. It's a creative business run by an accounting policy of penny pinching. Employee morale is quite low, due to an emotionally hostile work environment. Department managers have very little decision making power, and are required to take all decisions to upper management. Ultimately, the decisions are made by people who are not directly effected by them in the workplace. Decisions tend to be made by cost rather than accuracy, competency, effectiveness, efficiency and quality.
Bonuses do not extend beyond upper managers and sales staff, even though the "grunts" are the ones who get pushed hard to do the extra work for the well paying spots.
Upper management does nothing to create a supportive work atmosphere. No employee handbook is ever given to verify company policies. List of benefits are given through word of mouth. No human resources contact to ask for questions.
Upper management also has a tendency of feeling everyone is replaceable. Employees often given more work in addition to their current workload, without any additional compensation.
Promotions are far and few between. Often, the only feedback is negative. Suggestions by employees are seen as complaints.