Kabam Reviews

3.6

53% would recommend to a friend

(336 total reviews)
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Simon Sim

38% approve of CEO

35% positive business outlook

Kabam has an employee rating of 3.6 out of 5 stars, based on 336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kabam employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

336 reviews
1.0
25 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Kabam has a great work/life balance across most departments that I've worked with: engineering, marketing, art, product, etc. The rank & file employees are friendly, laid back and people are always willing to help. The pay used to be pretty far under market but the company has been fairly aggressive in the last 6-12 months to try to correct for this. Compared to other top gaming companies, the pay vs lifestyle is very favorable. Lastly, the perks are really nice: lunches and dinners provided (if you stay late enough), and lots of snacks/drinks readily available.

Cons

It's sad to say, but the biggest con to working at Kabam is 100% the executive leadership. When I refer to the leadership, I am really referring to the President, who is in charge of the day-to-day. The CEO is a nice guy but he has gotten less and less involved over the years - to the point where most of his time is now external facing, preparing for a potential IPO, talking to investors / board members, etc. The president of the company has been a one man wrecking crew for the past several months. I've lost count of how many well-respected Vice Presidents, Directors and other high ranking employees have either left or been laid off due to the toxic politicking going on here. It wouldn't be an exaggeration to say that just about every single one of these employees would point out the same exact things about this "company leader". The problems are that A) he's extremely short sighted, B) it's either his way or the high way, C) he lavishly wastes company resources on his personal travel & entertainment budget and D) he is a terrible people manager. Extremely short sighted. The company leadership, led by the President, have constantly squeezed the life out of new pipeline projects by ensuring all new games conform to the standards of either the current top grossing game(s) in the market or to the whims of his supposed product leadership experience (of which he has none). Teams of artists, engineers and PMs will work for several months concocting a new title and in the 11th hour the President will show up with a bunch of BS theories about how these games should be designed because only he knows best. All the previous work gets thrown out and what you end up with is a patchwork quilt of crappy game mechanics and monetization practices. Management also piles unrealistic revenue goals on top of all the game teams to the point where the "customer focus" is now, "how do we rip off our top players?". I can't remember how many times management has directed teams to use aggressive promotions and gimmicky sales (cutting to the bone) just to make quarterly revenue goals (hey our business has been damaged, but we're going to Vegas for meeting goal!). Then they panic when the beginning of the next quarter/half underperforms, and the whole cycle repeats itself. Customer complaints are not taken seriously unless that person has spent thousands of dollars with the company. His way or the high way. Self-explanatory, but let's just say I've witnessed several evolutions of: 1) some employee rises through the ranks, 2) employee gains the President's favor and becomes one of "his guys", 3) employee is given more responsibility to lead a department or project, 4) department or project either underperforms, or is not led in the style that the President likes 5) employee is passive-aggressively moved further away from priority projects, 6) employee either quits or gets laid off as they're no longer working on core products. The executive in question never has the guts to look somebody in the eye and communicate honestly. Instead, rumors start swirling about how someone has fallen out of favor, and by that point all is lost. Lavishly wastes company resources. Again, self-explanatory. It's a poorly kept secret around the office that the CFO has had to confront the President on many occasions for his 6 figure + expense account. This guy then has the audacity to post pictures of his international bottle service excursions, 1st class flying experiences and 5 star hotel stays on his facebook account while trying to lecture the rest of the company about how we need to conserve budget and control expenses. Terrible people manager. It's already been mentioned that a whole slew of well respected employees have left the company as a direct result of their interactions with this person. It's also been mentioned that he has "his guys" who pretty much get all the perks you'd imagine (off-cycle pay & title raises, choice of best projects, impromptu bonuses etc) while others who are just as good but not as well known (by him) are continually passed over for all of these benefits. His communication style is the worst - most leaders have an open door policy, this guy says only to email him. Ok, maybe understandable, but why does he have to be so smug & passive aggressive in his emails? This is a universally shared view across the company. But in his own words, "that's just how he rolls". I think everything mentioned above captures the essence of what is wrong with the company. Why hasn't anything been done about it? For better or worse, Kabam, until recently, has historically grown at a decent clip. The board & CEO automatically attribute all of this success to the President. Did it ever occur to these decision-makers that the hundreds of employees working under the 1-2 main executives might have something to do with your success? At one point, I believe the President might have been the right guy for his position (2-3 years ago) but it's clear to anybody working here now that he has 1,000% lost the faith of the employee base.

2.0
15 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Catered lunches and a huge wall of free snacks and drinks make this a fat guy's dream. The company has great benefits, decent 401k matching, pays some bonuses, and generally seems to care about its employee perks. Some C-level guys are fantastic (such as Amit). Managers often do listen to what you have to say.

Cons

While a few of the C-level guys are great, most of the others are out of touch and play political games. The CEO is out of touch with what is going on right under his nose. They call themselves a gaming company, but the truth is nobody at the company can do more than copy someone else's game. Kabam relies on marketing and user acquisition to get its low quality games to climb the iOS and Android charts. None of the company's recent games have any semblance of actual good game design; just look at their poor retention metrics to see for yourself. If you want to be creative and make good games, stay away from Kabam. But if you want to play politics, be constantly at risk of losing your job every 8 months when the company re-orgs (again), and want to make clones of other games, THEN KABAM IS FOR YOU!

2.0
14 June 2024

Terrible Management at Upper Levels

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fair compensation - Good benefits - Excellent co-workers below management level

Cons

The bulk of these apply to the Marketing/Communication Department. Having a Business Development professional take over and run the Creative Services department in addition to BD is an incredibly bad choice. Not only is he over worked, he is also not qualified to run a creative department. - Absolutely no accountability for senior management and C-Suite - Zero meaningful training/mentoring when people are promoted into lower management positions - Terrible morale across the company - Very poor leadership from top down - Terrible strategy team - continuously negative results with no accountability from those responsible for decision-making - Very retaliatory environment - those who speak up regarding morale and overall negative sentiment are penalized/removed

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Glassdoor has 373 Kabam reviews submitted anonymously by Kabam employees. Read employee reviews and ratings on Glassdoor to decide if Kabam is right for you.