Katipult Reviews

During the hiring process, they company painted a picture that was deceiving - they claimed to be signing clients, big clients. There was no mention that the number of clients churning far outweighed the clients that were being signed. So right off the bat, we started on the wrong foot. Then, I discovered, that the top level leadership is not actually interested in moving the business forward. Some of the leadership team are supremely confident about their philosophies even though they have only ever worked at Katipult. Leadership is actively avoiding problems and pretending the business is in good health - any time we were at a critical juncture needing to make a decision, they prefer to defer the decision to the "next meeting". Meanwhile, clients keep churning and the platform is constantly breaking. The company calls itself SaaS but there is nothing SaaS about it - each client is implemented on a standalone instance with a different version of the codebase which means that supporting clients is an operational nightmare. All of these things can be addressed but you need to have a team, including the people at the very top that have an appetite to make changes. I was supremely exciting about joining a small-cap fast-growing Canadian fintech that was going to transform the capital market ecosystem. Instead, I joined a company where most of the employees are part-time contractors and the management team is perfectly fine working a few hours a day picking up a paycheck and pretending like they are moving the business forward.