Keller Postman Reviews

Terrible management, no transparency on any issues. Micromanaging from the manager when he mentioned not wanting to do that in the interview. The manager forced daily video call meetings with the team thinking this was beneficial when it was repetitive and treated as if we were in daycare. The manager interrupts during meetings and new hire orientations do not listen to his team and believes in a form of communication that only micromanagers do which is constantly saying the same thing over and over again when you understood the first time, The training was awful, given barely any tools to learn when I started as the previous IT member was too busy holding the company on his own and had left mainly due to the current manager.

The training is horrific. You sit through hour(s) long zoom sessions and are expected to remember everything that’s said or refer back to said (3hr zoom) as a reference tool instead of asking questions. Team Leads should not be training or leading. A few of them get extra frustrated if they have to answer questions. They say their too busy or may give you a pop quiz if they feel in that moment the case manager is unprepared. It’s a little bizarre. Expect to learn on the fly, use common sense and pass by emails and calls you are unsure about. There is a fear among the new team that if you want to double check on a procedure it means your not using critical thinking and you’ll be flagged.