Kepro Reviews

Terrible morale of staff due to local management's lack of communication and unethical behaviors and lack of taking responsibility for actions. Unprofessional relationship between executive director and their subordinate which created an environment of favoritism and special treatment being given. Complete lack of professional behavior on the part of most of the underqualified management which is then mirrored by the staff. Lots of clichés and special treatment given to favorites even if they are underperformers. No one held to a common standard of performance. High turnover due to lack of training, contract volatility and poor management up to and including the VP level. Processes and demands change from one day to the next with no communication from management, because most of them are not present in the office in any way, only compounds the problem of being able to do the job correctly. Corporate leadership is completely absent in regards to support for local demands as outlined in contract. Overwhelming amounts of work to do and people being placed on unannounced furlough, being laid-off unexpectedly or quitting makes work loads even worse. Pay is sub-par and raises are too insignificant to even matter. Raises based on corporate designation for 5 star performance rating system (each rating gets a set amount), with little incentive to perform well since the difference between a 2 star raise and a 4 star raise was microscopic. No bonuses (except maybe a sign on bonus to trick people into working there) and just this year a removal of the 2 paid floating holidays to much of the workforce. Health insurance is a joke, with ridiculous deductibles even for the wellness plan. 401k match was ok, but no guarantee of longevity. No payout for PTO at year end; its use or lose.

For an agency that promotes QUALITY of Care this agency has no clue how to treat their employees. they need to learn what quality of care means.