KeyBridge Technologies Reviews

Wow where do I even start…. Let me just say all of the previous reviews are accurate and aren't just from disgruntled employees. The best thing about working at Keybridge technologies is that you are not unemployed. There are some really great and talented people that work here but it’s definitely a stepping stone company. The company has been around for about 15 years and still does not have a set production pipeline for content and course development which is frightening. Processes constantly change because management is clueless and cannot stick to a way to do business. The companies whole selling point to its customers is how cheap they can make eLearning courses. Which in turn equates to extremely low pay (barely above poverty level) and poor quality in work. A coworker said it best, projects are sent to customers duct taped together and are just waiting to explode. You will not be given all the tools to do your job. Software subscriptions have to be shared, and all of the computers and equipment is refurbished as well as completely out of date. One group of the company had to create a pay scale system with numbers and analytics to get at least a somewhat livable wage. Essentially unionized and threatened to walkout if it was not implemented. Management did not do this, employees had to do this. Management is fully aware that pay sucks and has even said it in end of the year reviews. But they don’t really care because it’s not them and everyone is replaceable. They would rather brown nose the president rather than fight for what their employees deserve. Nobody really works at this company for more than a few years because there is no future or growth. Some managers will be honest about this but some will lie about title and role changes. At the Christmas party they asked employees to stand up that have worked there for over 3 years and about 5-10 people stood up out of 100+. Occasionally they will do team building events, which then turn into management just talking about themselves for hours. Some people will even use vacation time to just avoid these events. Morale at the company is terribly low with some recent projects and amount of overtime that has been required. Some coworkers have worked around 70-80 hours of overtime in a few week period. Instead of getting compensated for this we will be given vacation time because the company is too cheap, not even a bonus! Every project turns into a dumpster fire and always needs an extension due to either poor project management or lack of resources. There are no internal deadlines there is just a hard deadline at the end of a project when it has to be done. I used to think it was lack of resource but now I’m leaning more towards poor management. Out of the 15-20 projects that have taken place at my time at Keybridge I can only think of 1 or 2 that did not require an extension. Every project is the government's fault and turns into “well the course works on our computer and systems.” HR is non existent. There is one woman that has the title that works off site but she doesn’t care about you or issues that have occurred at the company. Multiple complaints were made about a certain female employee that was touching employees in an inappropriate manner. She would also come to work intoxicated from the night before as you can smell it on her breath still. These reports were ignored by management and HR as a whole. There is an extreme amount of favoritism to employees that are from the same continent as the president of the company. They also recruit only H1B’s for the software engineering team so they have leverage on salary and those employees don’t have a ton of options due to visa restrictions. They are all very talented programmers but there can be a language barrier when working on projects. The office is in a very bad part of town and a few coworkers have had their cars broken into during work hours. The building is also in terrible shape. There is a motel next door which employees have seen prostitution take place on a number of occasions. They have had employees try to make facility upgrades that were not really qualified to do so, but Keybridge did not want to hire a professional contractor to do this, and I’m sure you can guess why ($). A majority of employees did not check glassdoor before they were hired and unfortunately were unaware of all the issues that go on at this company until after hire.

If you’ve read the above paragraph, you’re probably wondering what kind of person says things like that and the kind of company that enables culture like this. Each day was like being stuck in an episode of "The Office," replete with an out-of-touch supervisor, but much worse. I have heard him disparage my co-workers after hours, citing his disdain for their personalities and their perceived incompetence as fatal flaws. During normal work hours – when he’s not blathering on about uncomfortable subjects like mortuary science, immediately pivoting from the recent death of an employee to kitchen duties, his own life, or a random company policy — he uses weekly meetings as opportunities to criticize former employees and use them as cautionary tales. Perhaps he sees this strategy as a way to increase transparency instead of quietly escorting employees out the door after they have been let go. This tactic cannot possibly boost morale as it leaves you wondering what will be said about you after you're gone. This manager is not the only reason for the distrust and uneasiness that has been festering at KeyBridge, though, and I would be remiss if I failed to mention the other embarrassing aspects of the company culture. My co-workers and I were treated like children at every opportunity: in addition to abiding by a strict no-phone policy, we were required take turns washing dishes regardless of whether we ever used them, we were ignored when we had legitimate concerns about projects and co-workers, and we were discouraged from helping co-workers when we were at an impasse in our work and had nothing else to do. If the price is right, I can tolerate a few annoyances. The compensation that my co-workers and I received does not make dealing with a woefully inadequate manager any better; in fact, it made working at KeyBridge even worse. Compensation is meager at best. Employees are not paid for working overtime. The paid time off that employees receive accumulates too slowly to ever be useful. The building is in a sketchy side of town, and despite ongoing conversations about relocating to a newly-built facility, nothing has ever panned out, and nobody really knows why. The building underwent some renovations, but you can tell the “enhancements” were all done by the lowest bidder as they failed to clean up after themselves and the building is still in bad shape. The company is poorly run, and scope creep is a constant problem. That’s KeyBridge. Then there's the sexism. If you're a woman and you work here, you will be treated much worse than the younger male employees that work there, and your qualifications and concerns will matter much less. During a weekly meeting, I watched the supervisor guy belittle a female coworker to tears after she tried explaining the disadvantages of a newly-implemented practice. He can claim he is open to suggestions, but he goes out of his way to condescend to people when they care enough to present their concerns. These people tend to be women. If any of this is a concern to you, avoid this place or use it as a “stepping stone” to something much better. The company slogan was "Good today, better tomorrow," but it is poorly chosen as the company has never gotten better.