KidsKnowBest Reviews

4.0

73% would recommend to a friend

(17 total reviews)

63% positive business outlook

KidsKnowBest has an employee rating of 4.0 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KidsKnowBest employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

17 reviews
1.0
14 Aug 2023

Awful new starter process

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working policy, lots of great clients to work for

Cons

Very strange place to work, offered a job after a 3 stage interview process. Including two formal job interviews and a presentation involving creating a marketing strategy for two of their clients. They then waited a month for my notice period, we had consistent contact and everyone was very excited for my arrival. Offered 25k for a senior social media manager position involving creating all content, strategy, copy writing, scheduling and reporting for multiple clients. Asked for £30k due to my experience and accepted £28k. Was given a hierarchy document that put me at the same level as their creative intern. They had offered a high paying client full social media management services with no one in place to do this, so on my first day I was expected to start posting immediately and take an existing plan from someone with no experience in the industry. They had no idea of any social tools such as later or sprout. In the first week I was already working past the 6pm finish every night due to the mammoth workload. Was told a week into my new job they needed to see more results, which I asked for further follow up on and received no clarity. They then asked for a month upfront of content which I worked late to provide. Two weeks later they fired me despite reporting the best results they’d seen for the client in a company wide meeting to which I was given zero credit or mention. No induction or gradual process. Clearly had oversold to a client and had no way of providing the services offered. No check in process for new starters or help available. Avoid unless taking a position over from someone else Account director is overworked and over stressed, making frequent mistakes due to her high workload

2.0
6 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Some of the team are lovely and have lots of potential. If you're friends with the senior leadership team you'll go far...

Cons

Unfortunately, this was one of the most toxic work environments I've experienced. I was hired by a founder who sold me on a dream, and by the time I joined 2 months later he was gone under circumstances arguably not fit for a Glassdoor review. I witnessed countless redundancies and people quitting in my short tenure there. A shocking amount of favouritism, creating a toxic "family" culture - which you can demonstrated in their somehow high GlassDoor rating. No real development and training offered, they sell things to you as "growth opportunities" but lack the structure and expertise to actually help you learn how to do it, and do it well. Different parts of the business are isolated to each other. Would rather have people in the office 3 days a week than offer flexibility and improve employee retention. Tried to implement 'core hours' of 10-4 to account for longer commutes but then senior leadership would look down on anyone actually utilising it.

5.0
24 Jan 2020
Recommend
CEO approval
Business outlook

Pros

They took me on as an intern with me being probably more honest than I should have been about my lack of experience. They continue to build my confidence up when I don't have it. The knowledge that they have acquired in 3 years is CRAZY and I'm constantly learning (which I'm never belittled for). They also invite me to everything as a way to learn which is great and have so much trust in what I do, giving me tasks from the get go.

Cons

The office dog isn't in every day.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 24 KidsKnowBest reviews submitted anonymously by KidsKnowBest employees. Read employee reviews and ratings on Glassdoor to decide if KidsKnowBest is right for you.