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Kinetix Solutions

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Kinetix Solutions Reviews

2.2

41% would recommend to a friend

(10 total reviews)

16% positive business outlook

Reviews by job title

10 reviews
1.0
27 Oct 2025

A Great Place to Learn What Not to Do

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re new to the workforce, this company provides endless “learning opportunities”—mainly in patience, self-management, and how to function without clear leadership or direction. Some of the frontline employees are genuinely hardworking and supportive, which makes the environment bearable at times.

Cons

Management seems allergic to investing in experienced professionals, preferring instead to staff frontline teams with individuals still figuring things out. The CEO’s leadership style could best be described as “intimidation disguised as involvement,” and his feedback—when it happens—is neither constructive nor helpful. Advancement and privileges appear to depend more on family ties and favoritism than actual performance. Policies are inconsistently enforced; the dress code, for example, depends entirely on who you are and who’s watching. Management occasionally rolls out “incentive programs” like Employee of the Month, but these initiatives tend to disappear as quickly as they’re announced. Most positions could easily be performed remotely, yet frontline support is required to sit in the office under constant surveillance—while management and the CEO enjoy the benefits of remote work.

1.0
6 June 2025

Be aware of the red flags

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Multiple hats and experience different IT environments. You can get very good experience if you plan being a tier 1

Cons

Constant work. No work life balance. Rushing projects just to get money in the door. Don't care about the customers. Selling projects without ever done them in the first place. Benefits are also not great. Most employees are less than a year, that says a lot about a company

1.0
17 May 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Helpdesk Team and friendly Helpdesk Manager. Free business Cards and free snacks in small office located in Coconut Creek, Florida. 3-4 Kia company vehicles to save gas when traveling to multiple customer sites that are far away from the office.

Cons

I was working at Kinetix Solutions for over 3 years. I was happy working there at first but over time noticed that the President/CEO sometimes raises his voice and yells at some of his employees. He has no emotional intelligence. This company got hacked during the Pandemic and later tried to recover. There is a very poor level of communication between employees and departments. There is much confusion when trying to assist hundreds of various customers originally supported by Sage IT support based in Jacksonville, Florida. Waiting to receive a employee Review takes forever and there is much confusion and chaos in the Helpdesk Department. There is also a huge lack of support documentation to support the several various customers located across the U.S and the Helpdesk Manager does not know who they even are... The Technical Account Managers have no clue what they are doing, leave the office early and don't care. My Dell Desktop computer running Windows 10 randomly restarts automatically by itself and no one seemed to care that this was a problem affecting my work ethic. This is a horrible place to work. Don't waste your time here...

Viewing 1 - 3 of 10 Reviews

Glassdoor has 11 Kinetix Solutions reviews submitted anonymously by Kinetix Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Kinetix Solutions is right for you.