employer cover photo
employer logo
employer logo

Kitsap Credit Union

Is this your company?

Kitsap Credit Union Reviews

3.3

58% would recommend to a friend

(51 total reviews)
avatar

Shawn Gilfedder

69% approve of CEO

55% positive business outlook

Kitsap Credit Union has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitsap Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

51 reviews
1.0
14 Mar 2022
Recommend
CEO approval
Business outlook

Pros

If you don't know what a "beat down" Leadership team looks like - then joining KCU would be a great place to witness this concept first hand.

Cons

1. The CEO loves to hear himself talk ... so don't speak while he is talking or he will get upset, tell you "This conversation this obviously over", and will leave your office pissed. 2. No room for error.... if you make a mistake, just resign that day. Don't think the CEO will even entertain an improvement roadmap. 3. The CEO is very reactionary so if you are applying for a leadership position, please don't. 4. It could be argued that the CEO's Assistant makes the decisions not him.

avatar
Kitsap Credit Union Response
4y
It is unfortunate that your experience during the week that you worked with us was not as expected. Kitsap Credit Union strives to ensure our employees feel valued, challenged, and supported. If you would like to share more information about your concerns, please feel free to reach out to talent@kitsapcu.org.
2.0
8 Mar 2022

2 stars

Recommend
CEO approval
Business outlook

Pros

I enjoy change and challenge, both are constant. The people I work with directly are wonderful.

Cons

Poor communication between department managers and lack of accountability which makes it hard to stay motivated even when I want to do my best. I feel grossly underpaid and even though HR says they review wages regularly, I don’t believe there is integrity in that department. There is no transparency in how pay is determined, or what our pay scales even are, to keep them honest, fair, and accountable either.

avatar
Kitsap Credit Union Response
4y
We are disappointed to hear your experience doesn’t match the employee experience we strive for. Please know we are listening and care about your feedback. We'd like to know more about your concerns, feel free to reach out to talent@kitsapcu.org so we can learn more about your circumstances.
1.0
22 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Strong Sense of Community Impactful Work with Members Collaborative and Caring Colleagues Personal Growth Opportunities Commitment to Member Well-Being Positive Relationships with Members

Cons

This organization has significant potential, but under the current CEO, the work environment has become increasingly challenging. Despite advocating for diversity, equity, inclusion, and belonging (DEIB), as well as emphasizing core values like integrity, the CEO's behavior raises concerns. For example, during a meeting with over 40 people, he made a comment comparing a difficult regulation to “the Chinese exchange student you had in 5th grade,” which many found inappropriate and out of place. In addition to such remarks, the CEO’s mood swings create significant challenges. One day, he is demanding and short-tempered, while the next, he is receptive and approachable. This inconsistency can be difficult for other leaders, as they often need to gauge his mood to determine when it is appropriate to share important information or feedback. This unpredictability contributes to an environment of uncertainty, making it harder for the leadership team to effectively collaborate and make decisions. The CEO frequently makes decisions without consulting the individuals he hires for their expertise, only to hold them accountable when things don’t go as planned. His tendency to raise his voice in meetings creates an uncomfortable atmosphere, further hindering trust and collaboration. These leadership practices conflict with the organization’s core values of collaboration, authenticity, responsibility and integrity. Under this CEO, the work environment feels unstable and unsupportive, which could negatively impact the organization’s long-term success and employee morale.

Viewing 1 - 3 of 51 Reviews

Glassdoor has 52 Kitsap Credit Union reviews submitted anonymously by Kitsap Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Kitsap Credit Union is right for you.