Kiwibank Reviews

Updated 15 Jun 2021

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Found 68 of over 77 reviews

3.5
66%
Recommend to a Friend
70%
Approve of CEO
Kiwibank Chief Executive Steve Jurkovich
Steve Jurkovich
16 Ratings
Pros
  • "Great culture and support from the team(in 4 reviews)

  • "great people and company culture(in 4 reviews)

  • Cons
  • "Experienced adversarial and bullying behavior from some members of the senior management team(in 4 reviews)

  • "restructure(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, more than 5 years

      Great Culture! Average Leadership!

      4 Oct 2019 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, ways of working, autonomy.

      Cons

      No consistency with leadership styles

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    2. 2.0
      Current Employee, more than 8 years

      Great until the current restructure and now it is just jobs for the boys

      11 Jun 2021 - Anonymous Employee in Whangarei, Northland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Medical insurance The people you work alongside are the ones that make the place enjoyable

      Cons

      Jobs for the boys - you don't even need experience if you know the boss You used to be somewhere I felt proud to be part of - there is no longer any loyalty Two many levels of upper management Kiwibanks point of difference used to be it customer relationships - this made it different from the other banks - under the latest restructure will this still be the case. Kiwibank will loose a lot of really good staff this time around Sadly bullying exists and coaching is non existent

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    3. 5.0
      Former Employee

      .

      15 Jun 2021 - Workforce Planner in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job satisfaction is great at Kiwibank

      Cons

      I love the place and don't see Cons

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    4. 2.0
      Current Employee, more than 3 years

      Lost direction. Jobs for the boys.

      7 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some awesome people. The people doing the work are persistent. Flexible working but who doesn’t do that these days.

      Cons

      No direction. Top heavy management. GMs and above bringing in their old work mates with salaries well above what existing staff are being paid-up to $50k in some instances! No investment in the current people. People are actively seeking to leave but as long as the amigos and practice leads tell their bosses everything is good then nothing is done. Poor culture. Poor leadership.

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      8 people found this review helpful
    5. 2.0
      Current Employee, more than 8 years

      Customers and frontline come last

      19 May 2021 - Business Analyst in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - great office space. - many loyal long serving staff. - free health and life insurance. - heavy focus on appearing inclusive.

      Cons

      - frontline staff are worked hard with frequent change, making it impossible to build capability and skill. - strategy from executive team changes often. - friends of the CEO receive special treatment (customers, job applicants, and vendors) major conflicts. - disfunctional senior leadership, the good leaders remain quiet or depart. - Inclusiveness is more about box ticking. - keen to grow without investing, projects are often rushed and half complete

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      2 people found this review helpful
    6. 3.0
      Former Employee, more than 5 years

      kiwibank review

      27 May 2021 - Technical Lead in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      they were very flexible around working from home especially after lockdown in 2020. the long term staff in particular really cared about the stability and service of the IT aspects of the bank. Culture in principle allows for people to speak their mind.

      Cons

      Overworked staff in IT operational areas at least. very difficult to get pay rises or have any true transparency about pay parity. Expect a restructure every two years or so, usually not for the better.

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    7. 4.0
      Current Employee, more than 1 year

      Great place to work

      18 May 2021 - Project Manager in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, talented and receptive to change people

      Cons

      Still a long way to adopt agile. Investment in removing tech debt and improve in banking infrastructure required

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    8. 5.0
      Current Employee, more than 1 year

      Good Company to Work for

      11 May 2021 - Finance Business Analyst in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours and location (ie can work from home). Good salary Great people to work with and for

      Cons

      Culture could be better. Although they are currently putting some focus on this.

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    9. 4.0
      Current Employee, more than 3 years

      Good company with great people

      4 May 2021 - Senior Test Analyst in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great people, very helpful, kind and supportive - Good environment - Desire to improve and do better

      Cons

      - Bureaucracy that is part of the industry, cannot get around it - Legacy systems hard to upgrade

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    10. 4.0
      Current Employee, more than 1 year

      Solid

      3 May 2021 - Strategy Analyst in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Very supportive -Flexible work options -Free health insurance

      Cons

      -Can be a bit slow moving -Split over Wellington and Auckland

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    Viewing 1 - 10 of 68 Reviews

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