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      Koala

      Engaged employer

      Koala Reviews

      4.1

      78% would recommend to a friend

      (103 total reviews)

      74% positive business outlook

      Ratings by category

      4.3

      Culture and values

      4.3

      Diversity and inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      103 reviews
      2.0
      8 Dec 2020

      Toxic environment and impossible deadlines

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      • Remote working is possible. • Some people are great to work with. • Project ownership.

      Cons

      • Management is toxic. • Work-life balance is non-existent, you get a random message from people at 9 pm on a Sunday regularly and you are expected to respond or work. • As long as you suck up to the right people you have a job, but almost every week someone randomly gets fired along with a lazy templated and generic email notification to the rest of the team... You can imagine the culture. • CEO's mentality is to hire the right people for the right stage of the company, he doesn't seem to believe in staff growth, your job is never safe here.

      2.0
      25 Feb 2022

      Was a great company but turned toxic

      Digital marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      - The people were great - Smart people - You get access to credits to purchase the furniture

      Cons

      - The company is entirely revenue driven now and will do anything to make that happen - this means working ridiculous hours and there is no appreciation or recognition for your effort. - The culture was very toxic at the time that I left where you needed to suck up to the right people or be ok to throw others under the bus for job security. - The marketing used to be one of the best in Australia whereby there was flexibility to test and learn and take risks. Now, you hardly get any budget and the only driver is revenue. - If you are not in the leadership team then you have no voice or opinion

      1.0
      10 Nov 2021

      The Koala cool aid will expire

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Attracts top talent. Serious about giving back to conservation. Pre-onboarding is good with a surprise delivered. Good workspace when in the office.

      Cons

      Still has startup mindset, but aggressive scale up targets. Culture is toxic. Burnout is high. Morale is low. People are treated like pawns until you are pushed out. Too many conflicting priorities and does not have the right resourcing model in place to support the demand. Lots of scapegoating and deferring of accountability.

      Viewing 1 - 3 of 103 Reviews
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      ReviewsKoala reviews

      Glassdoor has 109 Koala reviews submitted anonymously by Koala employees. Read employee reviews and ratings on Glassdoor to decide if Koala is right for you.