Pros
Flexible WFH, entirely dependent on your reporting manager and team. An excellent place to learn how to handle constant tension, anger, and extreme pressure. Provides real-world training in critical decision-making. Leadership and management serve as a live case study in how not to manage or lead teams. After this experience, you can survive almost any workplace.
Cons
Poor management overall. I believe the company is surviving mainly because of the extended dedication of its employees. They provide “excellent” training that lasts one to two weeks before immediately pushing employees into production environments. The engineering team is trapped in a cycle of firefighting, expected to continuously fix legacy defects while simultaneously delivering new features. senior members often overuse employees and threaten them with incentive or performance review ratings. You may be asked to fix bugs ranging from two-year-old issues to bugs reported just minutes ago. There is little to no opportunity to develop strong technical or coding skills; the role primarily involves shortcuts, documentation, and sharing temporary solutions within the team. Repeated requests for bug reports and RCA documents are common, yet nothing actually changes. Instead of implementing permanent fixes, the company relies on temporary workarounds. The only empathy I have is that this is a fast-paced industry and customers will not wait. The company frequently agrees to every client request and feature without considering realistic timelines, which ultimately places excessive pressure on employees.
