-High turnover rate. One person gets hired and another one quits.
-The "backup" procedure is extremely stressful. When one person is out of office, there is a backup person in place to take over the absent person's workload (+ their own still) during the PTO time.
-Your PTO time can't overlap with your backup. Therefore your vacation days are always dependent on someone else.
-Sending 55+ emails out a day and answering phones.
-Dealing with sales reps that are very needy and pushy.
-No commission and the pay is pretty low and "a secret". Whereas sales reps have a very high base pay + commission on every order that we (sales coordinators) enter.
-No bonuses and extremely low raises (if any)
-This can easily be a fully remote position. Downtown Grand Rapids is always under construction and the traffic is a nightmare (both in the mornings and during rush hour).
-Since this is a startup/ small company in the USA, there are no career opportunities yet. Nowhere to move up to.
-Work life balance is nonexistent. They're trying, I'll give them that, but it's constant emails, even on weekends. To the point where everyone just hops on their computer to work after hours/on weekends in order to lessen their load for the next day because it's always busy.