Management doesn't know how to be a manager, they are rude and disrespectful to the drivers, they don't listen to you, if you try and give them suggestions to improve how things are done, they will completely ignore you and treat you as if you have no idea what you’re talking about
Most of the dispatch people have no clue what they are doing, they don’t listen to the drivers either, are rude and disrespectful as well. There are a couple good ones that are nice and know what they are doing, but they don't seem to last long.
The pay is so sporadic, it’s hard to determine what you’re going to make. One day the dispatchers may give you a bunch of great calls with good tips and you can make $120+ working all day and the next day if they are in a bad mood or just don’t care you can make $50.00 if you’re lucky working all day. I got stiffed on 3 deliveries in two days and dispatch and management didn’t care at all. When I would call to try and find out what was going on all they would say is why do you care about the money. Well….ummm hello how do they expect me to put gas in my own car, pay my rent and other bills. Do they think I am just doing this for fun. We aren’t paid hourly, we only get our tips and a portion of the delivery fee.
