Does LOFT pay their employees well?

According to anonymously submitted Glassdoor reviews, LOFT employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at LOFT. This rating has improved by 21% over the last 12 months.

How satisfied are employees working at LOFT?

42% of LOFT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LOFT 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LOFT?

Sales Associate (7) , Sales (3) , Sales Lead (3) , Business Support (2) , Consultor Comercial (2) , Installer (2)

What are the pros of working at LOFT according to real employee reviews?

"The majority of people below the directors are great people and hard working" ((in 9 reviews)); "Brilliant staff to work with, some days will go by like a breeze." ((in 4 reviews)); "Some good colleagues under the senior management level who work for the greater good despite the goings on of the senior management team." ((in 3 reviews)); "Great culture" ((in 1 reviews))

What are the cons of working at LOFT according to real employee reviews?

"Lack of communication even when people leave the business" ((in 4 reviews)); "Horrid place, senior management is a bully, and prone to lose temper at the slightest thing, telling HR to fire people for trivial things." ((in 3 reviews)); "Management can be better and more flexible" ((in 3 reviews)); "Bad pay and not good management" ((in 3 reviews))

LOFT Reviews

3.3

42% would recommend to a friend

(53 total reviews)

Benjamin Hall

61% approve of CEO

45% positive business outlook

Ratings by category

3.1

Diversity and inclusion

3.0

Culture and values

3.0

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

LOFT has an employee rating of 3.3 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LOFT employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

53 reviews

4.0

8 Sept 2025

good community

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great people to work with

Cons

Can be very busy at times

LOFT Response

7mo

Hi, We're really pleased you're enjoying working with the team in Manchester. We're proud of the community we've built at LOFT, and it's great to hear that comes through in your day-to-day experience. We know it can get hectic at times (particularly during our peak season!), and we're always looking at ways to support the team during busy periods. Please do let any of the managers know if you've any ideas as to how we could help. Thanks for being part of the LOFT Team.

3.0

29 May 2025

good job

Customer service

Recommend

CEO approval

Business outlook

Pros

the people and the location

Cons

commission structure and the stock

LOFT Response

7mo

Hi, Thanks for taking the time to share your feedback. We're glad to hear that you enjoyed working with the team and that the Manchester location worked well for you. We appreciate your thoughts on commission structure and stock availability – both are areas we regularly review to ensure we're supporting our teams and meeting customer needs. Over the last 12 months we've done a lot of work to consolidate our range so that we are able to offer better stock availability. We wish you all the best in your next role.

1.0

27 Apr 2025

Gaslighting when made redundant

Account manager

Recommend

CEO approval

Business outlook

Pros

Pay Great co workers friendly Location

Cons

Avoid this company if you want stability, I was made redundant last year. Despite the company senior management explaining that the company’s financial performance is plummeting and they are not meeting wider goals by end of year and will therefore have to make redundancy. The same day they told me I was one of the staff being made redundant to my shock in my formal letter it claimed it was due to my personal performance. This contradicted what they said earlier that day as I was under the impression my personal performance was satisfactory. Be aware of this company as they like to twist the truth and will not admit they are not performing well.

LOFT Response

7mo

Thank you for your feedback. We're sorry to hear you're unhappy with how things ended. We take all employment decisions seriously and handle them in line with proper processes and documentation. Whilst we can't discuss individual circumstances publicly, we'd encourage you to reach out directly if you have any outstanding concerns about your departure. We appreciate the positive comments about your colleagues and wish you well in your future career.

Viewing 1 - 3 of 53 Reviews

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good community

good job

Gaslighting when made redundant

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